Colonial Van Lines

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8795 W McNab Rd #103
Fort Lauderdale, FL 33321

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(800) 356-1855
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Reviews
( 174 )
( 54 )
( 9 )
( 0 )
( 45 )

Best

Donna Rose in the resolutions department did an excellent job of clearing up our concerns.

Worst

I had the moving Nightmare of my life with this Company. They under quoted the job. The company they subcontracted out to out right stole my money! When I was told it was going to...

Moving from TN to CO 7/30/2014

The were prompt in replying to my query about a moving company, and someone called within 24 hours. Set the move dates for when I requested. Very friendly and kept me informed on what was going on. I could call them at anytime to get questions answered. The moving company they selected was also excellent, very friendly and knew what they were doing. They didn't try to rush the packing or unloading. more
Owner response
Owner response 8/5/2014
Our team would like to thank you for the effort made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines Relocation Division

move from NM to Texas 7/30/2014

I was very happy with Colonial Van Lines. Their movers were professional and courteous. All items arrived in perfect shape and the price was great, too. more
Owner response
Owner response 8/5/2014
Our team would like to express our sincerest gratitude for your efforts made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and we wish you the absolute best at your new location. Thank you for your business! Sincerely, Colonial Van Lines Relocation Division.

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The move worked out... 7/25/2014

A. Carter The quality of customers service and delivery from start (Michigan) to finish (Georgia) was excellent. The move arrived earlier than anticipated and the team was friendly and experienced. I had a small glitch with the billing at the end, but we were able to resolve it. more
Owner response
Owner response 7/28/2014
Ms Carter, We have seen your online postings and would like to extend our sincere gratitude and appreciation to you for this, as well as the time you took to do so. We thank you for your business and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

my PCS move 7/23/2014

I moved my son's things From Illinois to Texas. The move was completely stress free. I was updated consistently as to the status of the move. Highly recommended. more
Owner response
Owner response 7/28/2014
Our team is elated to learn of your satisfaction with the services rendered. We wish to extend our sincerest gratitude for your efforts made in sharing your experience with the public as well as the recommendations made. Should you ever require moving services in the future, your business is always welcomed here at Colonial Van Lines Relocation Division. Thank you for your business and we wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Moving experience 7/22/2014

My name is Patricia Hairston and I moved from Bluefield, WV to Tampa, FL and I used colonial van lines for my moving needs. I liked the second set of movers that came to assist us because they were friendly, fast, efficient, and dedicated to doing a good job. The movers took care in handling all of our merchandise and delivery of the goods was met in a reasonable time frame. All of our goods got picked up in one day, which was more convenient than having delays in getting goods. I was also pretty pleased with the price that we paid for the movers. I felt the price was reasonable seeing as how we moved 13 hours away from our original origin. I would recommend colonial to anybody for all your moving needs. Colonial did exceed my expectations. Job # 54972638-CO-A more
Owner response
Owner response 7/22/2014
Our company would like to extend our gratitude for the efforts you have made in sharing your feedback with the public. We appreciate you giving us the opportunity to coordinate your relocation and we are pleased to hear that you were satisfied with the services rendered throughout your move. Thank you for choosing Colonial Van Lines Relocation Division and we wish you the best of luck at your new location. Sincerely, Colonial Van Lines Relocation Division.

Great Mover with Great Movers. 7/18/2014

I had a great move with Colonial Van Lines. I moved from Minneapolis to Chicago at the beginning of spring. This company was great from the very first phone call with one of their agents. She was understanding, helpful, accommodating, and very kind. Every person I worked with throughout the process made sure I was well taken care of. I Would recommend Colonial Van Lines to anyone planning a move. I know I will be using them for my next move. Tatyana A. more
Owner response
Owner response 7/22/2014
Colonial Van Lines Relocation extends our sincerest gratitude for allowing us the opportunity to coordinate your relocation. We thank you for your business and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Great Move with Great Movers 7/17/2014

I had a really good experience with Colonial Van Lines. From my first conversation with an Agent who was so helpful, understanding, caring, and very accommodating, really provided the standard for the entire experience. I have moved several times so I know what I want and don't. CVL, out of all my experiences with movers what the most easy going and truly was my greatest experience thus far. From start to finish every person I worked with made sure I was getting all I needed and fully understood the process. I truly recommend Colonial Van Lines for any type of move, I know I will be using them for my next Move. T.A. 55054289-CO-A more
Owner response
Owner response 7/22/2014
Colonial Van Lines Relocation extends our sincerest gratitude for allowing us the opportunity to coordinate your relocation. We thank you for your business and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Moving 7/16/2014

My name is Patricia Hairston and I moved from Bluefield, WV to Tampa, FL and I used colonial van lines for my moving needs. I liked the second set of movers that came to assist us because they were friendly, fast, efficient, and dedicated to doing a good job. The movers took care in handling all of our merchandise and delivery of the goods was met in a reasonable time frame. All of our goods got picked up in one day, which was more convenient than having delays in getting goods. I was also pretty pleased with the price that we paid for the movers. I felt the price was reasonable seeing as how we moved 13 hours away from our original origin. I would recommend colonial to anybody for all your moving needs. Colonial did exceed my expectations. Job # 54972638-CO-A more
Owner response
Owner response 7/22/2014
Our company would like to extend our gratitude for the efforts you have made in sharing your feedback with the public. We appreciate you giving us the opportunity to coordinate your relocation and we are pleased to hear that you were satisfied with the services rendered throughout your move. Thank you for choosing Colonial Van Lines Relocation Division and we wish you the best of luck at your new location. Sincerely, Colonial Van Lines Relocation Division.

Colonial Review 7/16/2014

Re: Job # 55001502-Co-A I must say that Colonial Van Lines did an awesome job on my move from Atlanta to Pennsylvania. Most of my furniture was located up a steep and windy staircase, yet the movers demonstrated care and expertise in their handling of my items. The men were professional, kind, and easy to work with. They arrived when they said that they would, and they delivered well within the timeframe that they promised. I would recommend Colonial to anyone who needs a hand moving! more
Owner response
Owner response 7/22/2014
Thank you for sharing your positive experience in regards to the services provided for your relocation. We appreciate the time you have spent in acknowledging the hard work that was put out in order to make your move a successful one. Best wishes in all your future endeavors. Thank you. Colonial Van Lines Relocation Division.

Positive moving experience 7/16/2014

Job number: 55090331-CO-A We had a positive moving experience with Colonial Van Lines. They were always available when we called with questions. They were able to deliver our stuff within a few days which was much faster than we were expecting. All of our furniture arrived in the same condition and they placed it wherever we asked them to. more
Owner response
Owner response 7/22/2014
Our team here at Colonial Van Lines Relocation would like to thank you for the time you have taken to share your feedback with the public. We are pleased to hear of your satisfaction with the services rendered throughout your move and we appreciate the opportunity to have played a role in your relocation process. Thank you for choosing Colonial Van Lines Relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Pa to MA 7/16/2014

They were fabulous! Would highly recommend them to everyone Job # 55009081-CO more
Owner response
Owner response 7/22/2014
Our team would like to thank you for the effort made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Colonial Van Lines Review 7/14/2014

Re: Job # 55001502-Co-A I must say that Colonial Van Lines did an awesome job on my move from Atlanta to Pennsylvania. Most of my furniture was located up a steep and windy staircase, yet the movers demonstrated care and expertise in their handling of my items. The men were professional, kind, and easy to work with. They arrived when they said that they would, and they delivered well within the timeframe that they promised. I would recommend Colonial to anyone who needs a hand moving! more
Owner response
Owner response 7/22/2014
Our team is elated to learn of your satisfaction with the services rendered. We wish to extend our sincerest gratitude for your efforts made in sharing your experience with the public as well as the recommendations made. Should you ever require moving services in the future, your business is always welcomed here at Colonial Van Lines Relocation. Thank you for your business and we wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Bad Experience 7/14/2014

I cannot recommend this company. I was given a window which is now expected to be one week beyond the estimated time given and no guarantee for that. I was told today the moving van was in North Carolina to make a delivery to West Palm Beach first and then backtracking to Orlando to make my delivery. I don't think anyone would be happy to get the news that the van is driving past your city to make another delivery when they are already 5 days beyond the window. This further delays my delivery. I work from home and my office equipment is on the van. I cannot work and I am losing money now and did not expect a one week delay. My sister flew in to help me unpack but there is nothing to unpack so I will not have her help. I cannot recommend this company at all. more
Owner response
Owner response 7/22/2014
Ms. /Mrs. Granja As customer satisfaction is our ultimate goal here at Colonial Van Lines Relocation, we regret to learn of your dissatisfaction with the services being rendered. Therefore, your account has been forwarded to our customer service team for review and a representative of that department will be in contact with you to advise of any updates. Sincerely, Colonial Van Lines Relocation Division.

Horrible 7/14/2014

The phone calls they tried to make were always after the movers were there. They subbed out my move to Interstate Relocation who proceeded to break my 55" television ( thanks Victor and Nikolas), which I will get $0.60/pound for. Oh why didn't I buy insurance? Well the cost of the insurance would have added 1500 to my total, which is exactly the cost of a new television. These guys are cut rate and will never get my business again. more
Owner response
Owner response 7/16/2014
Our company was able to locate your account with the information you provided within your review and upon further investigation, we confirmed that our company made attempts to address your concerns stated in your posting. We regret that we were unable to meet your expectations, however, we would like to thank you for taking your time to share your feedback and it will be used to enhance the quality of our team as well as the services we provide. Sincerely, Colonial Van Lines Relocation Division.

Great experience! 7/11/2014

I had no idea what to expect, having conducted the entire transaction on the phone. The move was scheduled to occur before a holiday weekend, so I was nervous. Colonial worked to ensure that the pickup would occur when I needed it to happen as well as making sure of the delivery date. The movers called the day before the pickup as well as confirmed on the pickup date. They arrived as promised! The paperwork was reviewed and explained to me. They then took care in protecting my belongings. On the delivery date, they arrived as promised and worked to ensure that no additional costs would be incurred by reviewing the best placement for the truck prior to unloading. Upon unloading, they verified placement of each item and ensured I was happy prior to leaving. All in all, I was extremely happy with the entire process and the movers. Would use them again. more
Owner response
Owner response 7/14/2014
Our team would like to extend our sincerest gratitude for your efforts made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

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Feedback 7/9/2014

My experience with them was very good, had a nice experience with them. I moved from Bellevue to Columbus. Goods were delivered within agreed time and there were no complaints with the delivered goods. We are happy with their service. more
Owner response
Owner response 7/11/2014
Our team would like to thank you for the effort made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines Relocation Division.

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AWESOME MOVE!! 7/9/2014

I moved to NC from MI. It was my first move I have ever made and it was a big one. With that came all of the worries of "What if the company breaks something" to "What if they never show". All of those worries were pointless because as soon as I contacted them it was an easy transfer. The Moving organizers helped me out with all of the little questions I had and by the time the pick up date arrived I was more than ready for them. They arrived a day in advance and made easy work of making sure the items I held dear were taken good care of. I left for NC that night and arrived the following day and not long after the movers arrived with all of my belongings in tact. They made this a very easy move, I plan on moving again in a few years into a bigger home and I will definitely be calling them again. I will also be recommending them to anyone i know that needs an easy move. Job#:55026575-CO-RI more
Owner response
Owner response 7/11/2014
Our team would like to extend our sincerest gratitude for your efforts made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.

Awesome Job! 54386508-CO-A 7/3/2014

Where do i begin, this has been a great experience.We moved from Georgia to Oregon and you always hear horror stories about moving companies but let me tell you about Colonial and their experienced team of professionals. I had rec'vd several calls from and had taken several quotes from other moving companies. When Mr. David Lucina from Colonial called, he gave the warmest welcome and he cared about all my concerns and he cared about my family. David answered all of my questions, and gave the best quote. After the booking, my moving coordinator Mr. Hannif Benns (by far the best in the business) Hannif, stayed in contact with me from the pick up to my delivery. We spoke every other day. Mr. Benns made me feel like i was ONLY customer Colonial Van Lines had. I will recommend Colonial Van Lines to everyone i know. So if you are reading this and are planning on a major move, please call Colonial Van Lines and ask for David Lucina and Hannif Benns you will not be disappointed. more
Owner response
Owner response 7/8/2014
Our team would like to extend our sincerest gratitude for your efforts made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division

Awesome Job! 54386508-CO-A 7/3/2014

Where do i begin, this has been a great experience. You always hear horror stories about moving companies but let me tell you about Colonial and their experienced team of professionals. I had rec'vd several calls from and had taken several quotes from other moving companies. When Mr. David Lucina from Colonial called, he gave the warmest welcome and he cared about all my concerns and he cared about my family. David answered all of my questions, and gave the best quote. After the booking, my moving coordinator Mr. Hannif Benns (by far the best in the business) Hannif, stayed in contact with me from the pick up to my delivery. We spoke every other day. Mr. Benns made me feel like i was ONLY customer Colonial Van Lines had. I will recommend Colonial Van Lines to everyone i know. So if you are reading this and are planning on a major move, please call Colonial Van Lines and ask for David Lucina and Hannif Benns you will not be disappointed. more
Owner response
Owner response 7/8/2014
Our team would like to express our sincerest gratitude for your efforts made in sharing your experience with the public. We appreciate the opportunity to have played a role in your relocation and we wish you the absolute best at your new location. Thank you for your business! Sincerely, Colonial Van Lines Relocation Division.

Excellent Company 7/3/2014

I moved across the country and trusted these guys with all my worldly possessions expecting that they would arrive in a timely fashion, unbroken, and with considerate customer service. My expectations were exceeded. The quality of movers on both ends was superb - very professional and talented. What wasnt wrapped before they got there was quickly taken care of and handled gently. All mirrors, pictures, lamps, etc, arrived untarnished. On both ends they guys took care of breaking down and reassembling furniture quickly and successfully. I plan on moving back east in a few years and these guys will be the first ones I call. Job#:54968976-CO-A more
Owner response
Owner response 7/8/2014
Colonial Van Lines Relocation extends our sincerest gratitude for allowing us the opportunity to coordinate your relocation. We thank you for your business and wish you the absolute best at your new location. Sincerely, Colonial Van Lines Relocation Division.
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