Colonial Van Lines

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8795 W McNab Rd #103
Fort Lauderdale, FL 33321

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(800) 356-1855
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Reviews
( 174 )
( 54 )
( 9 )
( 0 )
( 45 )

Best

Donna Rose in the resolutions department did an excellent job of clearing up our concerns.

Worst

I had the moving Nightmare of my life with this Company. They under quoted the job. The company they subcontracted out to out right stole my money! When I was told it was going to...

Terrific Movers! 2/15/2016

I had a terrific experience with Colonial Movers! They were professional, excellent in their communications and delivered exactly what was promised. Their pricing was good. From start to finish there were no problems. more
Owner response
Owner response 3/3/2016
Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors. Thank you, Colonial Van Lines

Denver to Los Angeles 1/22/2016

Job #: 55373589-CO Colonial Van Lines did a great job with my move from Denver to Los Angeles. I received estimates from a few other moving companies and they were all pretty much the same price. Andrew gave me my estimate and informed me of what I should expect since I have never used movers before, and his team really followed through for him. The movers that came to pick up my things were polite and very careful with my furniture. The mover (there was only one) who dropped off my things did so in a quick efficient manner. Both movers I was in contact with showed up within the time frame that was given to me, so I was very pleased. There were no unexpected increase in costs, as I was informed up front of any increase that may occur along the way. I recommend using Colonial Van Lines for your next move! more
Owner response
Owner response 1/25/2016
Charlene,Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors. Thank you, Colonial Van Lines

I had the ability to compare two companies. 1/20/2016

I had two moving companies moving stuff from two different locations at the same time, so my opportunity to compare is great. Colonial out shined North Van lines by far and away on so many levels. Colonial gives 9 months to make an insurance claim where as North Van lines gave only a month. I'm not even close to unpacked in the first month. Colonial has been attentive throughout the whole process I would definitely use them again. Colonial charged me only $350 for a shuttle to get my stuff from the semi to a smaller truck to make it to my house in the country and North Van Lines charged $900. That is a huge difference. North Van Lines personnel at one point was extremely rude and would not apologize for the uncalled for behavior, so unprofessional. I can go on with my complaints about North Van lines, who are out of NJ, btw, but this is about Colonial and they were really great. 5 stars need I say more! (Job #: 55371742-CO) more
Owner response
Owner response 1/21/2016
Pamela, Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines

55335414-CO 1/20/2016

The movers were great. They went out of their way to be friendly and helpful and took their time packaging and wrapping to protect my things. One small item (part of a table) was lost/damaged and needs repair but, overall, I would recommend these movers and use them again. more
Owner response
Owner response 1/21/2016
Kathy, Thank you for taking the time to share you long distance moving experience. Colonial Van Lines has a top priority of customer satisfaction, so to read that your cross country relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a long distance movers please do not hesitate to contact us. Sincerely, Colonial Van Lines

They were okay. 1/19/2016

My husband and I recently moved from Michigan to Utah. We knew moving across the country would not be cheap, so we were excited when Colonial Van Lines gave us a significantly lower estimate than any other moving company. Unfortunately, their estimate was extremely off, and we were 800 lbs over (which made them $300-$500 more expensive than other moving companies). They also took over 3 weeks to get our stuff out here (part of that was during the holiday, but then Christmas was over and they were still nowhere close). All the people we talked to/interacted with were very kind and apologetic about the delay. We were told we would be compensated for it... and then they charged us extra because our apartment wasn't close to the parking lot. So that cancelled out our compensation for the delay. Not the best experience, but all of our stuff was accounted for, so that's good. more

Moving Services 1/18/2016

I was referred by a friend who used the service. From first contact everything was handled very professionally. The employeesecond were very courteous and handledo everything with care. All and all it was a very good experience. more
Owner response
Owner response 1/21/2016
Good Afternoon, Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors. Sincerely, Colonial Van Lines

Colonial Van Lines - Relocation Division 1/14/2016

55364794-CO Fantastic Service! Loaded up within 2 hours, 3 day turn around over 900 miles distance, unloaded and cleaned up within 2 hours. Used the sub contracting moving company Relax Relocation. Enrique (the owner/operator) was top notch. If Colonial can continue to work with companies like his, they should have no trouble in the future more
Owner response
Owner response 1/21/2016
Mishael, Thank you for taking the time to share you long distance moving experience. Colonial Van Lines has a top priority of customer satisfaction, so to read that your cross country relocation was performed to your satisfaction lets us know we are continuing to be a leader in the moving & storage industry. If you or someone you know is in need of a long distance movers please do not hesitate to contact us. Sincerely, Colonial Van Lines

Great Service 1/13/2016

Great company to work with. Everything went so smoothly and quickly. Movers were great very polite and on time for pick up and delivery. If I move again you can bet I will be calling Colonial Van Lines to get the job done!! more
Owner response
Owner response 1/21/2016
Good Afternoon, Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines

Git 'er done 1/11/2016

The movers were quite late (by 6 hours) at the pick-up address, which caused us to leave the unit at 11:55pm on the move out day. However, they worked hard with two people essentially doing the work of three, as we significantly underestimated the size of our load. I recommend having someone who knows what they're doing come and do the estimate.... it obviously was not my strong suit. At the delivery site, they added a third person and it went quickly and efficiently. I was happy with the delivery, as they were in and out in about 4 hours, which included some set up of furniture. more
Owner response
Owner response 1/21/2016
Good Afternoon, Thank you for taking the time to share your long distance relocation story with our current and future customers. Customer satisfaction is our top priority at Colonial Van Lines, and are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you. Sincerely, Colonial Van Lines

Move from Nebraska to Connecticut. 1/4/2016

I was happy with choosing this moving company. Do not be alarmed with the company contracts their moving trucks they keep it professional and use reliable companies. Overall experience was great. I even received a refund for a deposit I over paid within five days. I appreciate the customer service would use again more
Owner response
Owner response 1/18/2016
Thank you for taking the time to share your relocation experience with both current and future customers of Colonial Van Lines. Customer Satisfaction is our top priority at Colonial Van Lines. If there is anything you need in the future please do not hesitate to contact us. Sincerely, Colonial Van Lines

Move 12/30/2015

Solid service and estimate was pretty accurate more
Owner response
Owner response 1/18/2016
The team at Colonial Van Line is pleased to learn that your long distance move was done to your satisfaction. We value customer satisfaction at Colonial Van Line, and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a long distance mover, please keep Colonial Van Lines in the forefront, as we are one of the leaders in customer satisfaction. Best of wishes, Colonial Van Lines

My state to state move 12/30/2015

I must admit I was a bit concerned when I booked with colonial and after saw some negative reviews. I'm happy to report I was very glad I chose this company. The value was great and customer service from start to finish was more than I could have asked. I would use this company again. more
Owner response
Owner response 1/18/2016
The team at Colonial Van Line is pleased to learn that your long distance move was done to your satisfaction. We value customer satisfaction at Colonial Van Line, and we are pleased to hear we accomplished this goal. If you know of anyone needing the services of a long distance mover, please keep Colonial Van Lines in the forefront, as we are one of the leaders in customer satisfaction. Best of wishes, Colonial Van Lines

Pleasant and relaxing 12/21/2015

We were a bit anxious with all the things that go into a relocation, it was so much more pleasant than we expected. Our driver Allen and his team were so polite and easy to deal with. They handled any packing the way we needed and requested. A huge bonus, considering the cold and snowy weather, they almost beat us to our new place!! That was huge for us~we were prepared, but we did not have to camp at all. We slept in our own bed, and they set up everything!! Awesome experience for us!! more
Owner response
Owner response 1/18/2016
We at Colonial Van Lines appreciate the time you spent providing feedback on the moving services you received on Judy's Book. It is feedback likes yours that allows future customer of Colonial Van Lines to make an informed buying decision when selecting a long distance mover. We wish you the best of luck in your new state and home. Sincerely, Best Wishes, Sincerely, Colonial Van Lines Relocation Division

Job #: 55357247-CO-A Linda Kirkland brother John Foster 12/3/2015

At time of move our 17 year old daughter lost her battle with cancer. They estimated our move within $300. Customer service,, packing, loading and delivery went smoothly.?they made the move stress free. Everyone involved in the move was curtious and professional. We couldn't have hired a better mover. more
Owner response
Owner response 1/18/2016
Thank you for taking the time to share your long distance moving experience on Judy's Book. Customer satisfaction is our top priority at Colonial Van Lines, and we are pleased to hear you were satisfied with the moving services you received. If you or someone you know is in need of a cross country mover, please do not hesitate to reach out to Colonial Van Lines. Best Wishes, Sincerely, Colonial Van Lines Relocation Division

Re-location from Florida 12/1/2015

First contact was with James, who was very professional and helpful, Answered all my questions and communicated frequently. Also dealt with Mena, who was very efficient as well. Had no problems on the move at all. The agents who did the move were very efficient as well, even in rainy weather! I would use Colonial on another move and will recommend them to friends and family Cathy B more
Owner response
Owner response 1/18/2016
Our team here at Colonial Van Lines Relocation Division would like to thank you for the opportunity to have played a role in your relocation. Customer satisfaction is our ultimate goal therefore we are pleased to hear of your satisfaction with the services rendered. We extend our sincere gratitude for the efforts made in sharing your experience with the public and we wish you all the best at your new location. Sincerely, Colonial Van Lines Relocation Division

Ovrall a very positive experience 11/20/2015

Overall my experience with Colonial Van Lines was very positive. The only reason I gave four stars instead of five is because there was an issue with delivery time. However, the mix-up may be due to the fact that we contracted the job only a couple of days before pick-up and delivery. I would definitely deal with Colonial again. Job #55355239-CO more
Owner response
Owner response 1/21/2016
Good Afternoon, Thank you for taking the time to share your long distance relocation story with our current and future customers. Customer satisfaction is our top priority at Colonial Van Lines, and are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you. Sincerely, Colonial Van Lines

Quick and affordable 11/19/2015

Our movers were great! Quick and did everything they could to get the job done! Great experience. Colonial was very affordable. Job # 55312667-CO more
Owner response
Owner response 1/21/2016
Good Afternoon, Our team would like to thank you for the effort made in sharing your experience with the public. As household movers, we appreciate the opportunity to have played a role in your relocation and we wish you all the best at your new location. Sincerely, Colonial Van Lines

1rst time 11/9/2015

I had two very courteous men help me move. they were very patient and understanding as this was my first long distance move. I was moving things from two different locations also. they took care in handling my possessions carefully. more
Owner response
Owner response 1/21/2016
Good Afternoon, Thank you for sharing your positive experience in regards to the services provided for your recent relocation. We appreciate the time you have spent doing so and we wish you all the best at your new location and in all your future endeavors. Sincerely, Colonial Van Lines

Job # 55342678-CO 10/29/2015

I was up against the wall trying to move across country within a few days. I submitted for an estimate late on a tuesday night and wasn't expecting to hear from anyone until at least the next day. I got a phone call late that night and was able to set the wheels in motion to get the move started that Friday. They worked around the clock to make the move possible on such short notice. I was shipping a car and moving a one bedroom apartment so this was no easy task. Communication throughout the process was great and I was always up to date with what was going on. The movers gave me plenty of heads up to be ready when they were arriving. The move was fast and easy and would definitely recommend them to a friend. more
Owner response
Owner response 1/21/2016
Good Afternoon, Thank you for taking the time to share your long distance relocation story with our current and future customers. Customer satisfaction is our top priority at Colonial Van Lines, and are pleased to learn we executed the move to your satisfaction. If you or someone you know is in need of moving services let us know and we will be more than happy to extend the same level of service we provided to you. Sincerely, Colonial Van Lines

Job ID # 55328230-CO 10/26/2015

I have moved three times in the last three years, all locally. This time I moved to across the United States and Colonial Van Lines made this move a breeze! Believe it or not this was my easiest move of them all! I checked out several companies and CVL got back to me immediately and gave an estimate of cost based on what I was moving and they contacted me several times before my move in case things changed which of course they did becuase I dedcied to keep things I thought I would save and vise versa. The movers were prompt and actually asked about what my priorities were and explained all of their costs and expenses. They even made third party arrangements to have my car transported as well. I had one contact person with the company who made all the arrangements and double checked about my vehicle which is funny because my car getting there was not as important to me at the time than it was to them. I feel that they looked out for my best interest and helped with every step along the way-even steps I had not thought of (the 'veteran' that I am with moving). I will recommend them to everyone without reservation and I am not easily pleased being in the people-serving-people business myself. Thank you guys so much! more
Owner response
Owner response 1/21/2016
Good Afternoon, We at Colonial Van Lines appreciate you vocalizing your long distance moving experience on Judy's Book. Our top priority at Colonial Van Lines is to provide the best long distance moving service in the industry, and reading your review lets us know we are accomplishing our goals. We also want to wish you the best of luck at your new residence, and if there is anything you need from us in the future please do not hesitate to reach out. Sincerely, Colonial Van Lines
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