Job ID: 55453686-CO
My experience with Colonial Van Lines was wonderful. First of all, the estimate process was very easy. When I told them I'd had estimates elsewhere, the awesome rep calculated the price for my job with them versus competitors, and the price was cheaper with Colonial. Even after the actual move, which was more expensive than estimated (most of my boxes were filled with heavy books, and I added 8 more boxes and a chair to the job), it was STILL cheaper than the non-binding estimate another top company provided.
The movers that did the job were helpful, thoughtful, friendly, courteous, fast, and they did a great job. They also patiently explained the paperwork to me, and believe me, I had a lot of questions. I couldn't believe it when they were able to get my stuff from Georgia to Virginia in less than 24 hours--far from the moving nightmare stories I've heard from friends.
Other reps from the company were also very accessible and in contact with me frequently to confirm the move dates and to check in with me. They were communicative through email and by phone, and offered me several levels of insurance beyond the basic level included.
I felt very taken care of from start to finish; a very professional company with great employees.
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