If you bought the machine from Best Buy, OfficeMax, or Staples, please Do Not inquire for service. We Do Not work on: Samsung, Epson, & Brother machines. We DO offer expert service on HP LaserJet printers, along with full lineup of Kyocera, Sharp, Toshiba, and Canon. Cofax Copier Systems has been serving customers in the Chicagoland Area since 1991. Cofax technicians have over 20 years of experience in copier repair. Ask for Joe Duffy with over 30 years in the business. Cofax prides itself on providing quick reliable service, and providing customers a honest assessment to get maximum efficiency out of your business system. Bonus! Cofax will deduct the first visit hourly labor charge if you select the security of our Yearly Maintenance Plan which includes parts, labor and toner. Cofax also can provide our free cost analysis to determine whether you are getting the cost efficiencies that today's equipment can offer. If you prefer to upgrade your copier instead of repair it, Cofax will offer up to a $500.00 discount when you upgrade with Cofax Copier Systems. Call to get more information on how to save hundreds or even thousands of dollars over a 5 years by upgrading to our No Lease / No Interest Payment Plan on a fully networked print, copy, scan, fax 30-50 ppm system. On-Site Service Call $95.00 hourly plus parts.