Horrible service, horrible staff, horrible experience!! I was told that Dr. Tucker was an ""equine veterinarian"" and figured he would be at least able to perform routine vaccines on my two horses. However this obviously was beyond his and his staff's abilities. I'd called on Thursday to try and set up an appointment to have Dr. Tucker come and see my horses. The ""nice"" lady took my number and said the doctor would have to draft up an estimate and she'd call me back. Well when I got off from work Friday I'd still had no word from them I decided to swing by their office since I was in the neighborhood. The receptionist said that she’d called me and left me a voicemail but since I didn’t answer went ahead and scheduled me an appointment. My phone never rang and I never got a voicemail, but okay sometimes things happen. Well then I asked if I could prepay for the services since they’d have to come to my property to treat the horses and I’d just gotten my taxes and wanted to pay while I had the extra money. The receptionist said sure, and then just looked at me. I asked her what the price was and she told me she’d have to get the doctor to write up an estimate “real quick.” While he was doing that, I asked if he’d be able to write a prescription for a common medicine for horse owners to have on hand. Some other gentleman came from the back and said they only write that on an “as needed” basis. I called a friend of mine at this point (who lives out of town) and asked what vet she used for her horses and if they gave the prescription for the medicine ahead of time, She said they did and I proceeded to try and call them while I was STILL waiting for Dr. Tucker to come up with an estimate for common vaccines for horses. A few minutes the same man came from the back and did something on the computer because the lady at the desk didn’t know what she was doing and pulled up the doctor’s estimate. She then said she’d wait for me to get off the phone. I told her, a bit harshly I realize, that “I’m on hold with a vet’s office that hopefully has their Sh** together better.” And I asked her for the price. She told me $180. I asked if that was per horse or for both. She said hold on and went into the back. A minute later she came out and told me it was better if I took my business elsewhere and walked away. This IS NOT how to treat people. If you’re not comfortable treating horses, say so. This whole situation could have been handled a lot better and I’m going to make sure everyone I know does not use this establishment just based off of this and the situation I had about a year ago with my greyhound and his nails being trimmed where he came out of the back shaking like he’d just been beaten. Plus every time you go in there or call, it’s different people working there. High turnover of staff says a lot too.