I have been here 3 times and each time has been far less than impressive. They are extremely slow to acknowledge you or sign you in. My first appointment was just an exam and X-rays and I was there for more than 2 hours. On my second visit they told me they had lost my files (and I had only been there a week previously.)
My third visit she showed me my treatment plan (which they had given me ahead of time,) with the total they told me I was going to pay. Then tells me insurance won't cover one part of it so it's really going to be X amount of money MORE. I only had enough money for the amount they told me it was going to be so she said it was RECOMMENDED that I get it but I could refuse it (which I did.) At the end of the appointment she told me I need to come prepared next time because I really need to get that done. (I WAS prepared... for the amount they told me it was going to be!!) She was also unprofessional when I had asked for something that she said she was going to give me at the last appointment and never did (she basically told me I was wrong because ""she would have never said/done that."")
Also, my husband has left them several messages trying to make an appointment and they have never called him back. At his last appointment they tried to charge him extra than what was on his treatment plan and when he said something they said they would waive that fee since it was their mistake. We just got a bill in the mail (4 months later) for that fee that they said they'd waive. I am cancelling my cleaning in 6 months and going somewhere else. I have never dealt with a place that has been so unprofessional on a regular basis.