I ordered a birthday cake from Cloud 9 for my son's birthday. It was great, so I thought of them for my 5/10/08 wedding. I dealt with Erica the owner, who promised ""even better food & service for your wedding than you received for your son's birthday"". I trusted her - 1st mistake! Here's the SHORT list of problems: Erica arrived over an hour late to setup, never followed up or returned ANY phone calls during our planning stages, did not provide the food we ordered, did not bring the bartender we paid for, did not bring the other staff she promised & we paid for, did not use the the china, glass & silver provided by my venue as we agreed-used plastic instead and STOLE MY LEATHER WORKBOOK which was non-related to our wedding reception.
Cons: Lie, cheat & steal