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Clio - 34 partner Reviews - 370a Commonwealth Ave, Boston, MA 02215, Boston, MA - Restaurants Reviews - Phone (617) 536-7200

Clio

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370a Commonwealth Ave, Boston, MA 02215 (at Massachusetts Avenue)
Boston, MA 02215
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(617) 536-7200
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Clio - Boston, MA
Clio - Boston, MA

Reviews

( 14 )
( 6 )
( 3 )
( 2 )
( 9 )

Best

my husband and I ordered the tasting menu and, being pregnant, I asked if they could tweak it a little so I wouldn't get anything raw or unpasteurized. I expected a couple of bori...

Worst

It's incredible how a mediocre restaurant like Clio can gain such a wonderful reputation. Maybe their technique of piling small amounts of food vertically on your plate makes din...

Stay away. Service is atrocious. Be forewarned. 3/3/2012

For our visit in late January 2012, the food was great but the service was shockingly below par. Let me speak to the latter. Some of the things that we experienced would be disheartening and off-kilter if even in an Applebee's or Olive Garden. But this is Clio with its high prices and a reputation that one would hope means something to them. Read on ... For starters, our reservation was for 7:30pm. We arrived at 7:25pm and had to wait over 30 minutes for our table. Diners can languish, so I don't hold Clio responsible for that (unless this is due to your own scheduling), but what particularly bothered us was that your hostesses told us several times that ""it would be just a few minutes"" or ""a minute"" when it was not. It felt like we were banished to a sterile area in the front; no one asked us if they could get a drink for us (and I don't mean that we were expecting it to be free, which would have been nice). There were throngs of people at the bar and I had no interest in wading through them to get a drink ... particularly since our ""table was almost ready"" as we watched what appeared to be a separate party of two (that had just arrived) get seated before us. This would all have been lamentable and not worthy of our ire if not for what happened next. When we were finally seated, it took over five minutes to have our glasses filled with water. Multiple waiters and bus staff passed by without even giving us a glance. Our courses were also not delivered in a timely manner. Several times, we glanced at one another wondering when the next course would arrive. And what was particularly bothersome and frankly would be inexcusable at any restaurant is that the waiter who was handling the table next t us repeatedly positioned himself directly between our tables. His rear-end was literally 6-12 inches from my face for minutes on end as he explained to that party all about their tasting menu. This was very off-putting ... he apparently was completely unaware at how distasteful this was. But what really summed up the evening was when our waitress dropped my dessert spoon on my back. She only had to pick up two plates and two spoons and dropped one of them.. And then when I went to touch my back, she did not acknowledge that she had done so. She made no apology about possibly soiling my shirt and was quickly went off to handle another table or such. When I got home, I could see that my shirt was actually stained and promptly called the restaurant and spoke with the General Manager. He offered to pay for the dry cleaning but was unresponsive to my subsequent feedback and concerns. I never heard back from him ... not even a peep. Out of curiosity, I dropped a note to Ken Oringer and never heard anything from him as well. I guess their unresponsiveness speaks for itself. It may appear as if we were hoping for some sort of compensation for our troubles but that is not the case; I shared the feedback b/c I was already engaged by e-mail with their manager over the soiled shirt and, as a small business owner myself, I am often intrigued by how businesses respond to such inquiries. Sometimes, just getting some acknowledgment that mistakes were made is sufficient enough for a customer. Needless to say they got a below failing grade on this. Be forewarned and expect poor service from this supposedly high-end restaurant. My overall impression was that the wait staff seemed like a bunch of rookies and novices. And this does not even factor in that while we were waiting for our table, a waiter dropped bunch of dishes in the dining room. These operational and service issues really detracted from our dining experience. I was frankly surprised because I had heard such great things about this restaurant. more

French food lover 8/19/2010

my husband and I ordered the tasting menu and, being pregnant, I asked if they could tweak it a little so I wouldn't get anything raw or unpasteurized. I expected a couple of boring replacements, but was pleasantly surprised at how the chef came up with dishes that were just as delicious and adventurous as my husbands. Even providing non alcoholic made cocktail or two to replace a couple wine pairings (tomato water & cucumber martini with basil oil) was interesting & refreshing. more

It's good if you want a 2.5 hour dinner, NOT JOKING!!! 7/15/2009

I've tried Ken Oringer's other restaurant Toro and it's one of my girlfriend's favorite restaurant. So we both gave it a try to see how it is. She had made reservation at 6:30 and we still had to wait at the bar for 30 minutes meanwhile we were both starving. So we finally got seated and we ordered a few plates. Seriously the wait is soooo long between plates that we both lost our appetite. There were plenty of waitstaff but apparently only 2 chefs. The portion was small and pricy. I spent $200 and I wasn't even full. And we dont even eat that much. Pros: The foie gras Cons: Everything else more

Beautiful but lacking 10/29/2008

Had heard tons of things about this restaurant...and the chef. Beautiful presentation of the dishes but my dish-the salmon-was sincerely lacking, and my friend's skate fish was ok, not great. The restaurant itself is nice but small. We were very crowded, with other diners right next to us. And the bathroom is in the basement-very far away from the dining area. Wierd setup. Overall, not worth it. more

One of the finest in Boston 2/13/2008

I was a little nervous about the quality since it is a hotel restaurant, but I learned quickly there was nothing to worry about. Our service was a little slow at first, but became quite attentive after I politely requested to put in our order. The waiter made some good recommendations and was well versed on the menu. more

Product has no taste; beautiful plate presentation 1/13/2008

Like too many French gastronomic restaurants in the US, Clio focuses solely on the presentation of the plate and the quality of the service? missing the essential which is the quality of the raw material. more

Some of the best avant-garde food in Boston.... 12/2/2007

Some of the best avant-garde food in Boston. Excellent service, really creative food. The wasabi ice dream... more

Some of the best avant-garde food in Boston.... 12/2/2007

LewisZL Provided by Partner
Some of the best avant-garde food in Boston. Excellent service, really creative food. The wasabi ice dream is amazing. more

Some of the best avant-garde food in Boston.... 12/2/2007

LewisZL Provided by Partner
Some of the best avant-garde food in Boston. Excellent service, really creative food. The wasabi ice dream is amazing. more

Save your money 7/2/2007

It's incredible how a mediocre restaurant like Clio can gain such a wonderful reputation. Maybe their technique of piling small amounts of food vertically on your plate makes diners think they are having a gourmet experience. Or maybe it's the trendy crowd, all dressed in black, making you think you're dining with the beautiful people. In any case, you can wait months for a reservation, spend a king's ransom, consume a completely unmemorable meal (except that it looks terrific) and then stop at Wendy's on the way home so that you don't go to bed hungry. Pros: fashionable dining experience Cons: worst value for the money in Boston more

One of the 5 best meals of my life... 2/21/2006

Every so often a dinner becomes enchanted. Clio won me over with incredible food and stunning service. I am reluctant to expound on the virtues of the 14 tasting menu courses since I don't want to ruin the surprise for people. There's no detailed menu they are willing to show you describing the tasting menu -- just a smile and a promise that you'll be delighted. At $125 w/o wine, you've got to trust the restaurant. The 'liquid ravioli' is to die for. The olive oil poached salmon melts in your mouth. My advice. Trust them! Everyone at the restaurant, from the moment you walk in and are greeted by the lovely Brooke, the bartender who mixes an amazing kalamansi martini topped with a dash of cayenne (A MUST TRY), to the impeccible (and wry) waitstaff, everyone is sharp and on. Dine here. more

Past Due 1/11/2006

Shortly after opening, I went to Clio and had THE MOST amazing meal and experience; however, my opinion has changed. The food was still very good but the service -- not the wait staff -- but the kitchen was egrious. There were VERY long gaps between courses of 45 minutes to an hour. When we complained to the manager, he was extremely arrogant and told us our opinion was not that of their other patrons. I will credit them for offering a gift certificate to use on a return visit. A year later, we haven't bothered. Pros: Food Cons: SLOW service more

expensive; not sure it's worth it 11/5/2005

the food is excellent, but i don't know if the entrees merit the $35+ price tag. the staff is very courteous and informative, the ambience is romantic, the noise level can get a little high at times (it was 7 pm saturday night when i went) but it's bearable, and the prices are steep steep steeeeeep. i enjoyed the appetizers more than i did the entrees (the foie gras is a must). if your focus is on experiencing culinary ingenuity and quality, then clio is your place. if you want a satisfying dinner, then look elsewhere. more

Hype 11/2/2005

I try to eat at the best in every city I visit, but many times the over all results are not what I expect. Many times it seems that resturants go ""past prime"" and live by their history. So it is with this place. My biggest complaint was with the total lack of privacy at our table, very high cost and small and not to good of food(for the price). I'm not cheap, but expect value. Try the Asian place next door. Better. more

One of my best meals 4/16/2005

Ken Oringer is absolutely a genius. I agree with Zagat calling him a God. The food combinations, presentations, and flavors were so unique, they reminded me of a mixture of restaurants in Spain, Paris and New York. It is nice to see that someone is willing to break away from the pack and serve such exciting food. The service was friendly and efficient. I highly recommend Clio. Don't forget to check out Uni the sashimi bar. A great place to go on a Sunday evening for a plate of raw fish and drink their famous cocktail Enter the Dragon. Pros: delicious, creative, friendly more

Didn't even make it in the door... 3/14/2005

My boss was on a business trip to Boston and I made a reservation at Clio. Credit card was taken and reservation confirmed, only to be called the next day and told that I needed to reduce the number in my party. They had booked two big parties and apparently my the size of my bosses party was not something that would work for them any more. I arrange many entertainment / business dinners and when people from our company are in Boston Clio's will be the last place I try. more

Beyond Over rated 3/9/2005

Clio offers over priced food that doesn't quite live up any standards. Service was posititely awful and cemented our pledge never to return. Despite having a reservation, we were seated 45 minutes late. We had to stand to finally flag down a server to even get beverages. Our meals were lukewarm when finally delivered and not quite what we had ordered. The filet was mediocre in quality and the fish seemed as if it had smelled better days. Save your money, save your time, save your effort and head elsewhere if you want a decent meal or beter. Pros: other choices nearby Cons: Bad Food, Poor Service, Obnoxious prices more

Pompous 1/26/2005

Never have I felt insulted by a waiter before. The restaurant goes above and beyond obnoxious. more

Rip-Off 9/3/2004

Clio is a complete rip-off. I have no issue paying top-dollar for fine cusinie and service, but when both elements of dining are lacking I have a problem. The food was improperly seasoned and poor quality. The menu descriptions were very vague and not accurate as to the flavors in each dish. The server had limited knowledge of the menu as well. Overall, the service was non-existent. After the first glass of wine and water, we poured the entire bottles. I had to find my way to the kitchen to inquire why our entrees took over 40 minutes to appear after we had finished our appetizers. To top it, there was no one in the dining room to be found when we wanted our check. I had to approach the bartender in order to pay. I strongly recommend eating elsewhere; this was a terrible restaurant experience. Cons: , Expensive, Over-Rated more

Dissapointing 2/22/2004

This restaurant is unfortunatley all hype. The food was very expensive and served in very small portions. The food was also not very impressive for a chef who attempts to be innovative. Even the quality of the food was noticeably poor. There was also an extreme lack of service, and no management presence on the floor whatsoever. I strongly urge fellow diners to spend their money else where. Cons: , Poor Food Quality, Over-Rated more
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Menu for Clio




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Editorial

  • Chef/Owner Ken Oringer's nationally recognized dining room continues to attract the upscale masses. Super-attentive waitstaff sail across the leopard-skin rug. Alternatives to the expensive wine...

  • 12/16/2006 Provided by Citysearch

Additional information

  • Hours:

    Mon. - Thu., Sun. 5:30pm - 10pm;Fri. - Sat. 5:30pm - 10:30pm
  • Payments:

    Master Card, Discover, Visa, American Express, Diner's Club
  • Neighborhoods:

    Back Bay, Back Bay West
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