I have taken several watches there, an omega that dates back pre-ww2 and a longines that was my grandfather, they do great work, are reasonably priced, and old-school. I saw the review relating to their service and I wanted to offer an opinion. It is a small shop in a very small town, its the type of place that you say, "Hey, im looking for x item, I dont see any out, do you have any?" and you would be surprised how many times out of the back of the store or in one of the safes comes something close to what you are looking for. I wouldnt say it was a great jewelry store, however I know several people who have bought or had rings made and with great results, its the type of place that you ask, and they deliver . . . sometimes you have to wait, regardless of gender. . . because their primary business is restoring, reselling, jewelry and watches. . .