I've been shopping at Clark for over 3 years and have had nothing but positive experiences. I have a cat and 2 dogs, birds, fish, snake, and they've been able to help me in all areas.
I don't find them rude at all. If anything, they're really well-educated when it comes to knowing animals and products, and they are pretty confident in knowing what to recommend.
I think it's great we can shop at a trustworthy store that is also local.
I'd totally recommend them.