Below average experience with these guys, particularly with one individual in the service department for (VW). Service ladies are very nice though. I've had two errors occur on their part, both of which ended up costing me. Notable one was when I had to have some work done in which I had to get a rental car. When I got my car back, the same problem was still there. When I asked for a refund for the car rental, they said that what they fixed needed to be done anyway; however I had to take it back for them to correct the original problem.