Hello, I would like to introduce myself as Jose Torres the General Manager of the Lufkin Mall 9 (formerly Cinema 4). I would like to describe this theater to you just in case you are traveling and want to watch a movie in Lufkin, Texas. This theater is now called the Lufkin Mall 9 as we opened our doors to 5 additional auditoriums IN 2005 featuring all stadium seating, all DLP digital picture and all digital surround sound. Yes our customer service has improved and am happy to say we are doing quite well even with our competition across the highway. We have some of the best Handicapp seating and acessibility for theatres in Lufkin. Instead of having a wheelchair section right in front of the screen, we have a section in the middle of the auditorium where even patrons with diabilities can enjoy the movie experience without straining their eyes. Our biggest auditorium sits up to 295 patrons and our second largest seats 265 patrons. So next time your in the East Texas area stop on by Lufkin's premeire movie theatre striving in excellence in customer service and satisfaction! This theatre is owned and operated by Carmike Cinemas. For more info please visit www.carmike.com, oh yeah this theatre is located inside the Lufkin Mall 9.