ok, first of all: the person that said that there is not an adult running the store is wrong (and shows ignorance.) The owner of the store DOES run the store and I have been told that she recently had a baby and is working from home. So, don't be ignorant and say rude things about the employees there. They are more than willing to help you find what you are looking for, as well. Also, when I brought in my clothes the ""buyers"" were very polite about processing my clothing. They were not able to take everything I brought in, but they gave me a good explanation of why they could and could not take some items. Please keep in mind, that they ONLY TAKE TEEN AND YOUNG ADULT STYLES. Don't be upset if they can't always take everything. There is new and used clothing which is great! Also, they donate clothing to a foundation if you do not want to keep whatever they can't buy from you, which is not only helpful but also thoughtful!!