First of all, the previous review was back in 2005. Charles (Not Chuck) was an AWESOME guy and a pleasure to deal with. And second, you cant rate a guitar shoppe on if someone smokes in it or not.. THE NEW AND IMPROVED Chucks Music is PHENOMINAL!!! Owner Jesse Taylor is ready to work out arrangements or give someone the deal of a life time to make his customers hapy. Because he KNOWS Chucks Music isnt about providing over-rated, over-priced mediocre equipment to make money off of you (Willc*nt cough cough) Its about providing the means of life through msical expression and Jesse gets that.. And that is why Chucks Music will ALWAYS be my first stop for anything.. including strings.