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Chrysler Jeep Dodge Ram Of Warwick - 7 Reviews - 185 State Route 94 S, Warwick, NY - Chrysler Plymouth Dealers Reviews - Phone (845) 986-2021

Chrysler Jeep Dodge Ram Of Warwick

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185 State Route 94 S
Warwick, NY 10990
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(845) 986-2021
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Reviews

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( 5 )

Best

I recently purchased a used Jeep Liberty for my daughter from the salesman Mark at Warwick Dodge. He was so helpful. My daughter loved the car. It was a Saturday and we wanted to ...

Worst

Prior to last week we found that their service of our Jeep - that had been purchased elsewhere - was pleasant and competent.

Dealer Lies 1/5/2010

Bought a Jeep in May 2008 - I have tried to call the dealership on several occassions to get certain accessories that were promised but which they did not have on the day of sale. They continuously lie and say they have mailed the accessories when in fact they did not. On at least 4 separate occassions they have told me that it was in the mail when it really was not. They have also hung up on me and tried to screen their calls to avoid me. Why promise things when you have no intention to deliver? This dealership is pathetic and childish. BUYER BEWARE. more

BUYER BEWARE- The worst DEALERSHIP Ever- read my experience 11/15/2009

I purchased THREE cars for my family in April when this local dealer was slated for closure. Sure they were nice THEN, but once I signed the papers- NO customer service. When I bought the cars, I asked they put new tires on just mine (no problem they said). After a short time of sliding & excessive wear, I found out FROM GOODYEAR that they were used tires swapped from a traded in car at this dealership! One is as old as 2003! They are also the wrong size, but despite all this- the dealer refuses to replace them & even wanted me to pay for 1/2! Did I not just spend enough $$ on 3 cars there?! The GM- Bill even talked down to me over this, even after I reminded them they had me & my kids driving on unsafe tires all this time just to save themselves a few bucks & now wont fix it??! He said "we are doing well now, especially since all the other dealers closed & we get their business, so you are LUCKY we are even offering you 2 tires!" That is the word for word quote he said- I promise you that. They feel they have no one to answer to so can treat you however they please once you buy the car & the deal is done. They care nothing for safety or customer service at all. I wasnt asking for any more than to have had safe tires on my car, & I was there for them when they needed help to not close & lose their jobs; but they do NOT CARE about anything but selling you a car. They think nothing to put substandard/unsafe equipment on your car to save themselves a dollar & could care less if an accident happens as a result. The dont even care when you confront them with proof & act cocky toward you on top of it! Keep your family safe; STAY AWAY< I am taking them to court & have reported them to the BBB. Go to a dealer that deserves your business and to stay open. I give them ZERO stars. more
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Warwick, NY's Chrysler Jeep Dodge dealer

Additional information

  • Hours:

    Sun 11am-4pm, Mon-Thu 9am-8pm, Fri 9am-6pm, Sat 9am-5pm
  • Payments:

    Visa, Discover, Master Card
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