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Chrysler Dodge Jeep Ram of Walla Walla

id: 39355166
marker

2695 E Isaacs Ave
Walla Walla, WA 99362

marker
(509) 956-4758
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Reviews
( 107 )
( 16 )
( 3 )
( 4 )
( 2 )

Best

We came into the dealership to look at the cars but ended up driving out with a 2016 Cherokee. Jerry helped us and we found him to be wonderful to work with. He even followed us...

Worst

They don't do what they say they are going to do!! They said they will repair the seats (if I got it) which I did and still two months later the "guy" is on vacation.... Then they...

Good Service 10/23/2015

We stopped in at the Service Department without an appointment to check on recalls for a vehicle we recently purchased. They checked the database and found that there were a couple of unresolved recalls. One required parts that have not been released to the dealers yet, but the other one could be dealt with now. They started work on our vehicle right away and took care of that recall. The waiting area was comfortable, with coffee, water, popcorn, vending machines and big screen TV. The service rep came to update us and see if we needed anything during our wait. She was very efficient, friendly and courteous. more

Great place for an oil change 10/21/2015

Decided to go here after hearing they were a good place to get oil changed. My Camry was done quickly, was washed, and vacuumed! All the staff were very nice. more

Friendly, prompt and efficient service 10/19/2015

The staff was very welcoming and friendly. My vehicle was ready in less than two hours and Vern, the shuttle driver, is a very pleasant fellow more

Nice people 10/19/2015

Service dept was pretty busy so it took a while to get in but understandable. more

Awesome guys 10/18/2015

Thank you for taking such good care of me :) always a pleasure - you guys are awesome! more

Great 10/16/2015

Polite, took time to explain the problem to me, go over issues I was having with my new jeep. more

People are great. Very sincere. 10/16/2015

Great job in the shop. Charges fair. Would definitely return more

Service & personal attention 10/14/2015

The price was well within reason & everything was completed in a timely manner more

Ram 3500 10/9/2015

Excellent and quick service more

CCV Filter service 10/9/2015

Very appreciated. more

Service review 10/8/2015

All went well more

Friendly But Not Entirely Honest 10/8/2015

Pros: I really like the salesman I worked with (Jerry) and the whole staff was very hospitable. I also was satisfied with the price I got on the vehicle and the condition of vehicle was in good condition and they worked with me on a few things like repainting on some area of paint damage. Cons: Hospitable yes. Honest....they've got some work to do. The Ferengi 48th Rule of Aquisition states, "The bigger the smile, the sharper the knife" and Rule #239 says "Never be afraid to mislabel a product." Had to haggle with the manager. He gave me a lowest price that included in the valuation of the vehicle over $500 in options the 2008 Odyssey EX-L obviously didn't have like running boards and a towing package (really do you think I'm blind?) and premium sound only available on a higher model has. Also, the final odometer check at the point of sale had 1,000 miles more on it than they had advertised. Sure, there is going to be some test driving miles, but 1,000 miles. Bottom line: I was satisfied with the car and deal and really liked the direct salesman I worked with but had some reservations. Go in armed with the 74th Rule of Aquisition, "Knowledge equals profit (power)." more

A good experience 10/8/2015

Easy and friendly to deal with more


Employees 10/6/2015

I was treated with the utmost courteous by all the employees that I came in contact with. more

As promised 10/2/2015

Finished on time and washed truck exterior. more

customer service 10/2/2015

great sales staff more

5 stars! 10/1/2015

Always a great experience. more

owner 9/28/2015

Service great, but steering wheel ,visor and spot on ceiling of grease. appeared like "dirty" hands used in moving car. more

Great Service 9/16/2015

My 2013 Ram truck was in for several recalls plus some warranty maintenance items. We had just gotten back from a 2,300 mile trip and the truck was filthy and plastered with bugs. When I picked up the truck later in the day it was washed and vacuumed, and sparkling clean. A very nice touch! more
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