Great chocolate, but terrible customer service! A group of us went to Chocolate Du Monde to spend a huge amount of money as we love Belgium chocolate. A friend and I thought the small silver buckets on the counter inf front of us where samples, as there were no prices on them, come to think of it there were no prices on anything. When we chose our chocolates the miserable man serving, totaled up our chocolate and then stated "" ..and for the ones, you ate"" I apologized and said ""I thought they were samples, please add it to our total"" he did not believe me and asked rudely, ?how many did you eat?- I only had one! He then singled me out not my friend who took one first , and began to lecture me in front of my colleagues and other customers in the store, how samples are at the other end of the store and they are actually given out. I couldn't believe it, if he wanted us to buy more chocolate he should have told us that when we came in. Sorry but I?d rather go all the way to Belgium to spend my money, than go back into that store!
Pros: Great chocolate
Cons: Terrible customer service