We hate when the food is cold. The last half dozen time we have eaten there the food comes and is cold to warm. We are always sending something back. The mashed potatoes are always cold. I have to tell the server to please have them nuke the mashed potatoes otherwise they will be cold. The other food is always just warm. It is a shame because this restaurant used to be a great place to eat, the food is great tasting when hot, the service was always great, it still is really good. I have complained to the manager (I am not looking for anything free and I tell them that) and I also have complained to corporate. The corporate dept never even responded to my complaint. I am surprised that Chili's is still opened, we go out to eat every weekend and I haven't been there in ages.
Pros: food is good, service is great, chips and salsa are great, beer in iced mug is great
Cons: the food is always cold or room temperature at best