I am a traveler in Florida, a European businessman on vacation/ business, arriving from Europe waiting for a friend to arrive from New York at the Miami International Airport. I decided to catch a World cup game between Brazil and Ivory Coast at the Chili?s in MIA (Miami International Airport) ...while my friend arrived . I frequently visit this chain restaurant but I was appalled when arriving to this particular one. Looking at the menu with marked up prices I thought the food must be exceptional as compared to other national chili franchises. The service was horrible, order was incorrect, total was wrong, the greetings and attitude from the staff inappropriate and being that this is the hub for Latin America I figured it should have a nice modern feel. The Televisions were extremely outdated I was lucky if the game was in color, including one which was nonfunctional. To say the least I was disappointed with the service and amazed that this is good be one of tourist?s first experiences when arriving to the City of Miami. Well the only good thing to come out of this lunch was that the team I was routing for, Brazil won that day. Chillis, never again, in Miami or anywhere else!!