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Children's Network - 5 Reviews - 12223 Cassady Dr, Austin, TX - Child Care Reviews - Phone (512) 834-9526

Children's Network

12223 Cassady Dr
Austin, TX 78727
(512) 834-9526
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Children's Network - Austin, TX


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I am sorry that the previous parent did not have a good experience with this center...I wish they would have reached out for assistance! We have had nothing but a wonderful time ...


We had biting issues as well when our son was 2, and had a lot of talks with management. They actually helped and problem eventually was taken care of. Some of the teachers are gr...

Ok at best 7/29/2011

We had biting issues as well when our son was 2, and had a lot of talks with management. They actually helped and problem eventually was taken care of. Some of the teachers are great, but the ""rotation"" teachers that take over at end of day and move all over the place are NOT good at all. Main teachers do their jobs well, and I love Ms. Margarita (4 to 4 1/2) she really taught our son a lot. Daughter still there, but son starting pre-k at a private school. more

Not a safe place for children 5/24/2011

My son was enrolled at Children?s Network for about 8 months. We had so many problems with the level of care he was receiving there, that we ended up pulling him with no notice. It got to the point where is seemed like there was an injured child on a daily basis. Also, there was a severe biting problem in his class. There were weeks when my son would receive as many as three bites. We had spoken to the director on more than one occasion about our concern for our son?s safety. Each time, we just got the run around. When I received a call informing me that my son had been bitten on his face, my husband went up there to check on him and speak to the director. My son was bitten 2 more times that same week. That was it for us and we pulled him. We did receive a refund for the following week's tuition, which tells me that they knew they were in the wrong. more

Wonderful child care center with loving teachers. 10/4/2010

I am sorry that the previous parent did not have a good experience with this center...I wish they would have reached out for assistance! We have had nothing but a wonderful time in the almost three years we have been coming here!! My son has been so loved from his teachers!!! He still has to stop daily (sometimes twice a day) to give one of his former teachers a hug and say hello/goodbye and he has been in three classrooms since hers. Yes, the classrooms are not as new as some of the newer centers but they are full of learning and fun things to do. We really feel so lucky that we have found not only a wonderful center, but an affordable one also. We also like the diversity offered at this center with so many different families attending in term of income, nationality, beliefs. It is important to us for our son to learn to appreciate different people and what they bring to a relationship - yes even this young! Now that he is in the pre -K class, we are excited to see the learning he is doing and feel more than confident that he will be prepared for Kindergarten. I have never seen any of the previous issues stated in the other review (not saying that the mom is fibbing, I have just never had any sort of experience remotely like that). The times that my son has said he didn't do something while the other students said he did, he would tell me the truth and admit, in fact, he had done whatever it was he wasn't supposed to do. I guess three witnesses will make you tell the truth. :) I have also never seen any teacher play favorites over any others personally. Because my family has had such a wonderful experience I felt it necessary to speak up and let anyone that reads this know that because of one person's negative experience it certainly shouldn't shy them away from looking to this center. It has been a wonderful ""home away from home"" for my son and we have all valued his time at this center! more

Had potential, still left disappointed 7/26/2010

We were happy to find this place because it seemed like more than a day care, and I admit that it was. It was better than our other day care which was just a glorified babysitter, and she was getting to the age that she needed more stimulation. We were impressed at the low turnover here. One of the teachers has been there nearly 20 years. The rooms are large and there were very few to no broken toys. There were working computers and lots of books. They have stations that only a few kids can use at a time, it was a system all the kids seemed to get the hang of. They also have a water playground for summer use behind the regular playground. Everything looked good in theory. But it was clear pretty early on that either nobody was watching my child on the playground or the teacher just really had something against my kid. All these accidents and incidents happened outside but *nobody* ever saw them. She would come home with large, dark marks on her body that nobody could explain, it got to be ridiculous. At 3 and a half I can get part of a story but it can change, it's an age thing. I rely on teachers to give me a report if something happened. There are too many hiding places on the playground for one thing, including a play house. I'm sure it's fun for the kids, but I always saw kids jumping out the windows or playing behind the house with nobody noticing and that bothered me. My 3 1/2 year old daughter started repeating things at home of a close to sexual nature that I can only imagine she heard at school because we never watch that sort of thing or talk like that at home. It made me wonder what was going on in or behind that house when nobody was looking since in the afternoon there were multi-aged kids out there. So between that and the marks and incidents I pulled her out after just a few months. I said under ""cons"" that there was reverse racism going on because the only reports we DID get were ones saying our child was a trouble maker and in time-out a lot. We have several children and we know that this one is not a trouble maker, far from it. But we kept hearing these stories about her that didn't sound like her, like she was instigating things and lying. I feel bad for ever believing the stories because when we first started hearing them I would get mad at her and she would just cry and say it wasn't true. The children that were accusing her of these things were all minority children, as was the teacher, and the teacher always took their side in these ""incidents."" She also seemed to pay more attention to them and mostly hang their artwork on the walls, etc. Maybe there is more to it or I got the wrong idea, but that is certainly how it came off. We just never got the feeling there that our child was LOVED and cared for. She learned some things and got structure, but I rarely saw any caring or tenderness going on in the classrooms, I can't quite explain it. It was very sterile (the teachers all wore scrubs?!). And it got to be where she didn't want to go to school anymore, one day she even tried to fake sick. She had only just turned 4 years old for petes sake. Now that she's in a new school things are back to normal. Her new teacher has almost entirely positive things to say about her behavior, as did previous teachers before Children's Network, and the new teacher has assured me she is not an instigator nor a liar and is everyone's best friend. No more unknown bodily marks or weird playground incidents either. She cries on the weekend when she CAN'T go to school now, such a change lol. I am so happy we moved. The place has a lot of potential but there definitely needs to be more watching, understanding, and caring from the staff, even if that means replacing like half of them. Pros: Low staff turnover, children do get structure, some learning Cons: Reverse racism by some teachers, not enough eyes on the kids more

Great school 5/1/2003

Children have structure, and are very nice and giving. Low staff turn over. Pros: Reasonable price more
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