This place is awful! The assistant director tried to close the daycare early one day around Thanksgiving. Her excuse was ""We want to spend time with our families too."" If you wanted to spend time with your family around the Holidays, then maybe you should have asked for that time off...like everybody else in the world does. It's not the parent's problem you didn't plan accordingly. Nobody who works in the office at this location talks to one another. I made a payment to my son's account Wednesday (Over the Phone) and Thursday I received a voicemail from somebody else telling me I need to make a payment to my account! And they weren't even calling me, they were calling my parents. OMG this place is ridiculous! I am moving my son to a daycare all the way in Hope Mills because I'm done putting up with their crap. Do not send your children here! I'm almost positive I have been over charged because of their lack of organization. I have had to call the main Director of all the Childcare Network schools in North Carolina because this place is so bad. Think twice before you send your kids here...even if it is convenient.