My friends & I decided to visit Chevy's the other night for dinner. Our waiter came & took our order & we informed him that we were trying to use a coupon that night. He said no problem. It was nothing but a problem! My boyfriend & his friend ordered burritos & the waiter put in orders for fajita platters even though he asked both my boyfriend AND his friend what kind of beans they wanted in their BURRITOS.
The food is brought over by a different waiter & the guys send it back stating it wasn't what the ordered. So then our original waiter comes back with an attitude & tells them that THEY need to be specific w/what they order! THE NERVE! How rude. He's standing there arguing w/them on how they didn't order right! EXCUSE ME??? Why would he ask what kind of beans they wanted in their BURRITOS?! The waiter said burrito himself!
Finally our order comes out & they get their burritos but not w/the beans they ordered. Hmmm...interesting...so the waiter obviously wasn't listening. When it's time to pay the bill, I ask for change for a $20. I state that I'd like a 10, a 5 and 5 1's. What does he come back with? Three 5's & five 1's. So now we know he really isn't listening to his customers. On top of that, we had to keep asking for refills while there were plenty of people around perfectly capable of filling our empty glasses.
My enchilada platter arrived luke warm & wasn't very tasty. When I asked our waiter what the difference was between the 2 types of chicken enchiladas were, he basically told me the definition of what an enchilada was. HELLO?! That's not what I asked...so I gave up.
We will NEVER return to that Chevys! Incompetent "help".