They got the order wrong, tried to blame me, and tried to charge me 20% more for their mistake. They damaged my windows during installation, ignored the problem until I insisted it be addressed, and insulted me by the windows were cheap. The drapes were expensive, but the workmanship was terrible. There were threads sticking out everywhere, the seams were uneven, and they ignored the pattern so that it was not symmetrical when they finished.
The owners are rude, unprofessional, and condescending. In fact, when I challenged the owner, Bonny Kerschner, over the damage, she not only refused to compensate me, she told me, ""I think you were trying to get out of paying for these drapes all along."" Imagine a business owner telling you this while you stand in front of your own property that they damaged.
Also, the BBB rates them as A+. DO NOT BELIEVE IT. Either they bought that rating or they've done to others what they did to me. They wore me down to the point where I don't want to fight anymore. This review is easy to write, so that's as far as I intend to go, but please take my advice and the advice of others on this site.
Stay away from Cherry Creek Shade and Drapery.
By the way, I wouldn't even give them one star, but this site requires a rating.