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Chem-Dry of Choice - 46 Reviews - 2636 W Main St., Salem, VA - Carpet Cleaning Service Reviews - Phone (540) 375-6625

Chem-Dry of Choice

Salem, VA 24153
(540) 375-6625
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Carpet Cleaning Service

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Thanks job well done RESPONSE FROM Chem-Dry Of Choice: Absolutely our pleasure Mr. Overstreet. Thank you for taking the time to provide us with your amazing review!


I ordered treatment, which was ineffective and was charged extra. RESPONSE FROM Chem-Dry of Roanoke: Katherine, we appreciate your review. Please know that Chem-Dry of Roano...

Job well done 12/6/2017

Thanks job well done RESPONSE FROM Chem-Dry Of Choice: Absolutely our pleasure Mr. Overstreet. Thank you for taking the time to provide us with your amazing review! more

Positive experience 12/2/2017

Bruce did a good job cleaning the carpet and was personable. RESPONSE FROM Chem-Dry Of Choice: We greatly appreciate you letting us know how great Bruce handled your job. We always think highly of him and it is nice to see our customers recognize his stellar qualities. We look forward to having you back in the future! more

Satisfactory service 10/26/2017

Professional and friendly service. The only reason 4 stars given to quality was due to one area was missed or not enough product used. Overall, I'm satisfied with chem-dry and I will recommend them to friends and family. more

Fast and efficient service 9/23/2017

Chem-Dry cleaned the carpets in my entire house the same day I called for an appointment. The tech was on time and went right to work performing an astonishingly good job. Charge was 30% less than 'the other guys' and I wasn't pressured to buy additional services beyond my initial request. I highly recommend Chem-Dry. more

Very Good Very good, my rugs haven't looked this good in years! 7/5/2017

Very good, my rugs haven't looked this good in years! more

Great job on my carpet 6/28/2017

They were super nice and the result was great. Thank you so much. more

Excellent job. 6/12/2017

Professional job was done. more

Good ppl. Well done job 5/20/2017

Professional personnel. Attentive to needs. Good job re products more

Cleaned two bedrooms , hallway and stairs 5/16/2017

Very good job. Quite satisfied. professional, efficient and pleasant serviceman Would def recommend to anyone more

Friendly and personable service 5/13/2017

Bruce was a very pleasant gentleman who was professional and determined to please my 80 year old mom, which isn't easy! He succeeded and deserves a gold standard! We will continue to use ChemDry for all of our carpet cleaning needs. We highly recommend them. more

quality review 5/13/2017

The living room was good. The bedroom walkway was not up to standard. I would not have called to complain but since you sent the review I will be honest. The man was very pleasant and professional . RESPONSE FROM Chem-Dry Of Choice: Hi Judy, thank you for your feedback. We are glad to know what you appreciated our courtesy and professionalism. Unfortunately, well-worn, high-traffic areas in the house are always a challenge. Like worn jeans, they can be cleaned, but not restored to look like new. We value your business and look forward to serving you in the future. Please contact us at your earliest convenience so we can discuss further. more

excellent experience 5/11/2017

Bruce was on time. Explained my cleaning options clearly. Finished job well and on time. more

Great job ! We were very pleased with the results. 5/9/2017

We were very pleased this floor cleaning. We will have it done again next year. more

Prompt, efficient, CLEAN! 5/5/2017

I had upholstery cleaned. The cleaners arrived on time, completed the job efficiently and were pleasant to work with. more

Above and beyond! 4/11/2017

My wife and I were moving out of town and we had a tv on the wall and one other technicians stopped what he was doing and helped. Very thoughtful, and prompt service. more

Excellent service and value. 3/27/2017

Chris provided a quality job in cleaning our rugs and upholstery. On time, friendly, and professional. We are very satisfied customers. more

Very pleased with Chem-Dry 2/1/2017

Always arrive on time. Always amazed at the thorough cleaning of our very dirty carpet is such a short period of time. It also dries quickly and practically odor free. I wouldn't think of calling anyone else! more

Likely Use Them Again, But... 1/3/2017

I have a basement with fairly new carpet, and, since we just moved here the guess is two years old or so. It wasn't filthy, but the people we bought from had dogs, and so I'm sure there is pet dander in this carpet and it smells like dogs also. With my gym in this room, I'm breaking out in a slight rash every time I work out. It's not debilitating, just annoying. Based on all I've read in here, I hired these guys, met Chris, saw what he did and the final analysis is that the carpet looks cleaner and smells better - and not so dog-like. However, I'm still breaking out in that rash, so whether or not pet dander is something you can actually remove from carpet and underlying pad is still up for debate, regardless of what they are saying. It's hard to tell from looking at the machine they use that it's doing all they say it does: disinfecting with one agent while dispersing, then simultaneously sucking up 225 degrees of hot, carbonated water. It seems like the carpet surface would be super hot, and wouldn't there be steam coming from the carpet if you had boiling water on it, particularly here on a cool, humid day? With all that, I'll use them again for this room's carpet and our oriental rugs, because all said, I think this is probably better than shampooing. It's certainly not more expensive. more
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Owner Message

  • Chem Dry of Choice provides Carpet Cleaning, Upholstery/Leather & Furniture Cleaning, Carpet & Upholstery Treatments, Water Damage Repair & Restoration, Pet Urine & Odor Treatments, Oriental & Area Rug Cleaning, Tile, Stone & Grout Cleaning, Stone Polishing and even Commercial Carpet Cleaning. We use a Green Cleaning System that is Eco Friendly and Non-Toxic. . Visit us online or call to request a free quote. Ask about our same day service!