I called Charlotte Fire Damage after my apartment building caught fire in early January. They were quick to respond and came out to my building to do an assement of the damange. I had no idea where to begin and they advised the only way to fully clean everything was to remove it from the smoke damaged apartment. They advised me on what things, such as a mattresses, that I should not waste my time and money on cleaning given the damage. A week later a team from Charlotte Fire Damage came and packed all of my belongings and removed them to be cleaned. They were efficient, timely and organized. It helped tremedously for unpacking. Overall the Charlotte Fire Damage team put me at ease during a very traumatic time!