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Charles Window & Door Company - 20 Reviews - 1505 Francisco Blvd E, San Rafael, CA - Carpenters Reviews - Phone (415) 459-1600
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Charles Window & Door Company

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1505 Francisco Blvd E (at Near Home Depot)
San Rafael, CA 94901
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(415) 459-1600
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Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA
Charles Window & Door Company - San Rafael, CA

Reviews

( 17 )
( 3 )
( 0 )
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Best

Their staff was very helpful. They went above and beyond what was expected of them. They initially wanted me to have my plantation shutters removed because they did not want to b...

Worst

All reviews seem positive

Fabulous experience with Charles Window & Door Company 4/2/2013

Their staff was very helpful. They went above and beyond what was expected of them. They initially wanted me to have my plantation shutters removed because they did not want to be liable for them, so I had them removed before their staff began the work. They did a fabulous job with the installation and their service exceeded my expectations. more

I am very pleased with the products they supplied. 3/27/2013

I've used them twice before. Both times they have done a fine job, and completed the job in the time they were supposed to. They are very responsive to my needs. more

Highly recommended for their expertise and excellent workmanship. 3/20/2013

Charles Window & Door Company was just wonderful. They made sure everything was perfect. They took their time to guarantee everything was done right. They checked with us so that everything was to our satisfaction. The guy they sent was super nice. The whole experience was good. We were really happy we chose them. more

Overall Good 1/25/2013

I had a window that was not functioning properly. Charles Window & Door Company fixed it and everything seems alright now. more

Great customer service. 12/28/2012

I own a house up in San Francisco and I needed to get some windows put in. The thing I liked about Charles was the customer service. The gal I dealt with was very responsive, and always got back to me quickly. That was important because I was doing it all remotely, it really helped. more

Charles Window & Door provides quality work at a competitive price. 12/27/2012

Charles Window & Door were very professional and considerate of our school and home. After getting the bid, they were honest with their opinions and what they recommended. more

They did a good job. 12/14/2012

I know Charles Window & Door Company, and I had them put in a couple of windows for me. They're a good outfit, and they seem to be a good company. more

Great customer service. Great workmanship. 11/28/2012

I enjoyed working with everybody at Charles Window & Door Company. I liked the person who called me over the course of a 2 year period to see if I want to do the job. She was always polite, yet tenacious. The team that came to do the final measurements was just great. Also, the team that came to do the final work was amazing. They were thorough, easy to work with and cleaned up after themselves. I was concerned at the end of the job when I noticed something was curling up on one of the windows. They took the step to hook me up with the manufacturer and even got them to come out to our house and fix the thing I was concerned about. They were really terrific. more

We had a great experience, they were wonderful. 10/30/2012

Rick, the sales guy, was very professional. He followed up and followed through with everything. We met the owner when we went in who was also very helpful. The guys who installed were amazing. They were quick, clean, and very personable. We loved the whole experience, and would definitely use them again. more

I would recommend them. 10/22/2012

We negotiated to put in a sliding door and so forth in my main residence. Now I'm going to have them do more work for me, I'm going to have them re-window the whole house in a period in a year and a half. Going to do all new windows. They're very conscientious. They'll give you the best product for your conditions. Keith, the sales rep, took care of my issue right away and that meant a lot to me. more

Professional and helpful. 9/26/2012

They have very intelligent people working for them. They went above and beyond what was necessary, and they basically kept their word about everything they did. They installed about 12 windows for us. Everything came out beautifully. more

Very professional and friendly. 9/24/2012

We had a salesman come out that was a friend of a friend. He came out and talked with us about what we wanted, and how they could help us out. The salesman was really thorough, he took a lot of notes, and came back with a proposal for all the work. The price was was in the range of what he said it probably would be. Once we got it scheduled, the gentlemen who came to do the installation were here for several days. They did perfect work cleaning up after themselves. more

The best vendor by far for your house who I have had the pleasure to work with! 8/27/2012

2 By far the best experience I have had with any vendor since moving to San Anselmo 2 years ago! If you are going to purchase any windows, doors or patio doors, you MUST at least consider Charles Window and Door. The experience starts with the sweetest lady named Louis and continues from the top of the owner named Nikko to the amazing team of Yuri, Chris, Sean and Vadim who installed my new sliding doors. I am a tough consumer and I put all the vendors through the ringer and found out at the end that I did not have to do that since Niko's original pricing was already the fairest and best I could find. Then the measurements were perfect and the installation was without a flaw. I am serious, these guys did the best job of any contractor or vendor I have dealt with right down to the last spec of dirt that they cleaned before they left the site. Besides deciding on this family owned business, I am also glad that I used them to install the doors as no contractor that I have worked with could have done even as close of a good job. Before deciding on another company, at a minimum you need to give these guys a chance for the business. You will absolutely be glad that you did! more

On time, prompt, really friendly. Everything turned out fine. 8/22/2012

We used Charles Window & Door for a window replacement. They were on time, prompt and did everything they were supposed to. They were really friendly, prompt and everything turned out fine. more

Everyone has been helpful and friendly. 8/21/2012

I have had 3 homes in which I've had windows done by Charles Window & Door. On top of that, I was able to convince our condo association to buy Charles Windows for the whole complex. The quality of the work is why I continue using them. We had looked at about 6 different window manufacturers, and I found Charles Window through Diamond Certified. Nico is refreshingly open and honest, and I get along with all of the installers well, they have great communication. Everyone from the top to the bottom has been friendly. Three years before we bought the windows for our Inverness house, we had the estimator come out and take measurements and do an estimate. We spent a lot of time with her because we were concerned about view, daylight, etc. Three years later we came back to order the windows and I was amazed that they still had the measurements on file with the estimate. more

Fair pricing, and they make sure it's done right. 8/15/2012

They're excellent. They do a quality job and make the extra effort to get it right. If you are not happy with something, they will take care of it for you. They are just consummate professionals and really good at what they do. more

Top notch from top to bottom. 8/8/2012

They are good from A to Z. The workers are terrific. The owner is available and patient. They are clean. They work long hard days. Even the person who does their billing and scheduling is on top of it. Charles Window & Door Company runs a good company from top to bottom. The workers are smart, know what they are doing, and have the experience. They feel like working professionals. The windows have held up really well. Their attention to detail with our historical home was top notch, with the windows, moldings, trims, and the other things that really matter. more

Informative and Efficient 3/28/2012

I recently bought new windows from this company. The sales people were very informative about our selection choices and the pros and cons. Installation was prompt and professional and they cleaned up after themselves. Will use them again soon for a patio door. more

Excellent Experience from Start to Finish 2/14/2012

Excellent experience with Charles Windows for replacing three sliding doors in our home. They were very professional and most appreciated was they showed up exactly when they said they would. The installers were polite, and courteous, and all the construction messwas cleaned up nicely after the job. They even followed up with a phone call to make sure we were satisfied with everything. We are very happy with our doors and we would certainly recommend Charles for future jobs. more

Nothing more important then your windows and doors!!! 10/18/2010

I recently needed to replace several windows and a couple of doors. I called around quite a bit... surfed the internet looking for the best deal i could. After realizing it would be best to deal locally Charles Window and door became my only choice. They were very prompt in returning calls and after the sales person left my house i new they would be the people I used. The install guys where clean and courteous and did not damage the surrounding sheetrock or make a mess in my house. I am currently finishing plans to build a new house and will use these guys for sure!!! I suggest you do too. more
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We take pride in our work, who we are, and what we stand for. 25 years of work, over 10,000 happy customers enjoying lifetime warranties, a national award for installation excellence, and consistent top ratings are proof of our promise of best value. We're local, not a chain, and we don't have lumberyards or other side businesses to distract us: just the best windows, doors, and siding projects available. Period. We enjoy high repeat business and we're environmentally responsible (being green is important to us). We're also strongly community-oriented, serving customers close by in Marin, Sonoma, Napa, San Francisco, and the near East Bay.

Owner Message

  • Charles Windows and Doors has been the leading provider of replacement windows and doors to San Francisco Bay Area homeowners for the past 16 years. We provide thorough window and door consultations and expert installations for our clients. Charles Windows and Doors offer several products for both new home construction, as well as window and door replacements. We carry a variety of window styles including wood, vinyl, fiberglass, aluminum windows. We also carry a wide selection of doors including entry doors, sliding doors, swinging doors and interior doors. We warranty our installations for the lifetime of your home ownership.

    Call Charles Windows and Doors today to receive a free project quote.

Additional information

  • Hours:

    Sat-Sun 10am-4pm, Mon-Thu 9am-5pm, Fri 7am-4pm
  • Payments:

    Master Card, Visa
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