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Charles Maund Toyota - 382 Reviews - 8400 Research Blvd, Austin, TX - Toyota Dealers Reviews - Phone (512) 458-2222

Charles Maund Toyota

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8400 Research Blvd (at Lazy Lane)
Austin, TX 78758
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(512) 458-2222
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Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX
Charles Maund Toyota - Austin, TX

Reviews

( 295 )
( 12 )
( 0 )
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( 75 )

Best

I want to say thank you to Mr. Reed, Mr. West, Mr. Oz, Mr. Hutchings and all the new management for making Chales aund Toyota a place for good service and care. I bought three...

Worst

Super Poor Review.....BEYOND POOR. DO NOT buy a car from here unless you go with someone who knows the ropes. Even after getting the general manager envolved, my major concern, ...

Big Change; Excellent Care and Service 1/30/2013

I want to say thank you to Mr. Reed, Mr. West, Mr. Oz, Mr. Hutchings and all the new management for making Chales aund Toyota a place for good service and care. I bought three cars from them and I felt very welcomed by them. Not only that, their honesty and hard work was really appreciated. Whenever I have a problem with the cars, they take care of it right away. I will recommend them to my family and friends because I feel really satisfied with them. -Sal Love more

Bad Experience 5/5/2012

These guys are crooks. I went in to buy a Highlander with the website showing $4000 off. After appraising my trade they came back with a deal that was no discount on the Highlander and $2500 under the trade in value. I wonder how many people go to these crooks and take a such a crazy deal. I left but made the mistake of going back. The salemans was a total jerk. It was like I was wasting his time. If you want to get riped off and be treated like a burden then go here. more

Thank you 5/6/2011

We will always bring our vehicles to your dealership of all our service needs. In addition,I will highly recommend your dealership to all our friends and family more

Thanks 4/27/2011

We felt 100% comfortable during this process. We trusted our salesperson and felt like we were in good hands. more

Thanks For Everything ! 4/20/2011

Our salesperson did a great job showing us the car we were interested in. more

Thank You 4/5/2011

Thanks for allowing Janet and I to leave your store knowing we got a fair deal and great peace of mind. more

Great Job 3/24/2011

Ease to work with, straight forward on the price, did not feel pressured. We felt like this was about a long term relationship, not just a transaction. more

Thank You Much ! 3/22/2011

I would like to thank you for the exemplary service you and the facility afforded us a week or so ago. We were on vacation from Rhode Island, and found ourselves in the 100-degree weather with broken air conditioner.We can in about 10 am and you had the car repaired by noon! We could not have asked for better service, as we just dropped in without appointment, and your crew just jumped on it. We drove back to Rhode Island after enjoying several more hot days in good ole Texas, behind closed windows, enjoying the A/C all the way. We may one day become Texas residents, most likely in the Austin area, and wil remember the excellent service at Charles Maund Toyota. more

It Was All Good 3/17/2011

As we were paying cash, we were allowed to take the vehicle home and bring it back the following Tuesday for the paperwork. We left a check and out trade in. They were very busy and would require a timely wait. That was a very appreciated offer. more

Outstanding 3/10/2011

My whole experience as a customer. Sales manager Shannon was an outstanding salesman. Answered any questions and concerns. I never at one point felt pressured or rushed. more

Great Experiance 3/3/2011

I have had a fine experience with Maund. Ken Pruitt, the service manager personally fixed mt VW that I had no luck getting repaired at Hewlett. I will buy my next VW here in the near future. more

Excellent Experiance 3/3/2011

Excellent experience with Maund?? I decided to visit this dealership regarding a lease on a new VW Passat Sportwagen, even though the reviews here were largely very negative. In fact when I went to the dealership, I discussed this with the sales rep. Carlos, and we had a good discussion about it. In any event, I did do a lease deal with them, got a good price and excellent service. Carlos is your man if you go there as he really seems to have your interest at heart. He knows the car inside and out and could answer all my questions. He even recommended that I get the payoff amout on my lease, contact CarMax and get their appraisal to purchase it and see if I could actually make some money on my lease return (2007 Honda CRV). In fact, I am making about $1700 plus VW is making my last two payments on the lease. I would recommend this dealer and this sales rep. to anyone in the market for a new VW. more

nice and quick 2/10/2011

I got my oil changed and they were so nice and quick. I was late for my appointment as I got lost, not being from Austin I seem to do that a lot. Then they fixed my license plate for no charge! They had noticed it and offered to do it for me. The screws were broken, they melted in this wonderful Texas heat and broke when I changed my plates. Awesome place, great people, and fast service. more

Thank You !! 2/7/2011

"Shopping for a new vehicle suxs but we went to Charles Maund Toyota first and should have bought my Tundra on the spot but my better half wanted to look around and not buy at the first place we went to. Well let me just say that we visited one other Toyota Dealership and they pressed us to buy there truck instead with all the options that we wanted but not the correct color. As soon as they set us free we went back and bought the Tundra with every option we wanted except the window tin, but before we got out of finance they had that on as well. We know have over 38,000 miles on out Tundra and all our service has been done at Charles Maund Toyota. Truely a awesome experience and will continue to use there service department and future car purchases. " more

everything was handled perfectly 2/3/2011

everything was handled perfectly from the initial sales work by Ernesto, through the lease price negotiations with Ryan, final decision making with Corby, handling final paperwork with Joe, and last, Ernesto showing my wife how to operate all of the features of the car. more

Helpful staff 1/31/2011

Helpful staff and advice of the saleperson on the size of Tundra that would best serve my needs more

The guy that received me was friendly 1/27/2011

I'll be honest. I'm over-ranking this a bit (really 4 - 4.5 stars), but it's only to raise the average ranking for this place, because its definitely, in my experience, better than 2 stars. I brought my car here for the 40000 check-up (apparently the biggest, all-inclusive check-up of the car's life). They did a great if unremarkable job. The guy that received me was friendly, informative, and competent, and I felt at ease when I left my car there, assured by his brief yet thorough explanation of what would be done and the time frame in which it would be done. I left my car at 9 am. I received a call at around 3 telling me my car was ready to be picked up. I picked it up, and everything was fine. My car had successfully undergone the check-up; they brought it out quickly, and I was on my way home. There were no problems. They did what I wanted them to do, nothing more, nothing less. They were competent, friendly, and up-front. I couldn't ask for more. more

Had a fantastic experience 1/20/2011

I recently purchased a VW Tiguan and had a fantastic experience with this dealership. They gave me a fair price on my trade-in and an excellent deal on an 09 model. I worked with Tom and Gordon, both were extremely helpful and professional. During my search I had been to 2 Honda dealerships and one Toyota dealership, they could not touch the professionalism and great service I received from Charles Maund. more

Everyone was all very pleasant 1/14/2011

I recently brought my Scion tC in to get an oil change and have them look into the backlight for my clock which had recently gone out and the console auxiliary power which no longer worked. They promptly changed my oil and fixed the aux power. They weren't sure what was wrong with the backlight, so I brought it in a few days later for the day, they figured out what was wrong, got the part, and fixed it the next day. Everyone was all very pleasant, and I didn't pay a dime because it was all under warranty. more

Great Dealership?? 1/11/2011

Great Dealership?? I have bought 4 Toyotas from this dealership and would recommend the to anyone. They provided a competitive price with no BS or pulling that stunt where they go ""talk"" to the sales manager while they make you wait for 30 minutes. The sales were low pressure and smooth too. I recommend asking for Shannon, he does not play games. The service is kind of high there but they get me in and out fast and have not ripped me off. I have never dealt with the VW side. more
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Charles Maund Toyota treats the needs of each customer with paramount concern. Allow us to demonstrate our commitment to excellence!

Owner Message

  • Here at Charles Maund Toyota, we have a committed sales staff with many years of experience satisfying customers' needs. Browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing. Charles Maund Toyota's Finance Department is eager to provide financing for your new or used car. All types of credit, good to bad, can qualify for an auto loan. No credit, no problem! We will work with you to secure a no credit car loan if your situation demands it. Low interest car loans are available for customers with existing loans. We can help refinance your car loan or adjust the term of the contract. Charles Maund Toyota is committed to finding you the perfect car and getting you the best car loan to suit your finance needs. Toyota Certified Body Shop, Austin Auto Body Repair, Factory Parts, Genuine Toyota Parts, Accept all Insurance.

Additional information

  • Hours:

    Mon - Fri: 9:00 AM to 9:00 PM; Sat: 9:00 AM to 8:00 PM; Sun: Closed;
  • Payments:

    Discover, Master Card, Visa
  • Neighborhoods:

    Crestview - Wooten, Wooten, Austin
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