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Chapman Honda Tucson - 41 Reviews - 4426 E 22nd St, Tucson, AZ - Honda Dealer Reviews - Phone (877) 366-9067

Chapman Honda Tucson

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4426 E 22nd St
Tucson, AZ 85711
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(877) 366-9067
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Reviews

( 41 )
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Best

Steve was very informative and diligent. He reviewed the history of the repairs made on my car and took care of the things that should be repaired. I'm very pleased with his work.

Worst

All reviews seem positive

informative and diligent. 8/1/2011

Steve was very informative and diligent. He reviewed the history of the repairs made on my car and took care of the things that should be repaired. I'm very pleased with his work. more

The repair went according to plan 7/26/2011

I have no complaints. Everything went smoothly. I went in to have my timing belt replaced and two new motor mounts installed. I was provided with a rental car for twenty four hours. The repair went according to plan and I was able to pick up my car the next day. more

excellent customer service. 7/22/2011

I had an emergency w my Acura when I was here from out of town. I called the Acura dealership here in Tucson as I was very anxious as to the repair costs, etc. Due to Joe assistance I was able to get my car repaired in a timely and cost effective manner. Joe was very helpful and provided customer service over and above any other dealerships that I have dealt with and went out of his way to assist me. I would highly recommend Joe and his crew at the Acura dealership in Tucson for their excellent customer service. more

in a matter of minutes they had the new one installed, 7/19/2011

I drove in with a dead battery, and immediately three Chapman Acura employees including the Service Manager came to the rescue. They quickly tested the battery, diagnosed the problem, and the parts guy (John) quickly pulled a brand new one from stock, and in a matter of minutes they had the new one installed, and I was out and on my way. Since the dead battery was still under warranty, there were no charges or fees. I was really amazed how fast, efficient, courteous, and thorough everyone was- I thought it might take hours to fix me up. Great thanks and praise for the Chapman Acura team! more

I have always been pleased with the level of service 7/15/2011

I have always been pleased with the level of service and the friendliness of your customer service reps at Chapman. They have been very accomodating in providing a loaner car when needed. I love my Acura, but feel that the service costs are getting pricey. more

This is really quick service and always with a smile. 7/13/2011

I had an appointment time and arrived a little early. They took my car for servicing immediately. I went to the waiting area and read the newspaper. Before i could finish reading the newspaper, Steve came in and said my car had been services and washed, and was ready for me to drive away. This is really quick service and always with a smile. In my Owner's manual, there are spaces to have the services performed at the dealership logged into the manual. This is the fourth servicing of my new RDX, and previous service notations have not been entered by the service department. Steve noticed this and took my manual into his office and updated all previous and current services performed to my RDX. Now I have a full service record for my new car. Thanks again Steve. There was a very nice young man who wrote up my service record initially. Unfortunately, my old mind has forgotten his name. He was very pleasant and checked out the wear condition of my tires and directed me to the waiting room. Very nice initial impression for the dealership. more

An amazing buying experience. 7/8/2011

I recently purchased a silver 2010 Acura TL. Everyone at this dealership were extremely helpful and they all had a high standard of customer service. I will definitely recommend this dealership to anyone that is looking to have a good experience when purchasing a vehicle. more

no pressure to do additional work. 7/6/2011

I was greeted when I arrived and I was given an estimate for cost and time when repair would be complete and it was done on time and budget. There was no pressure to do additional work. The car was delivered after being cleaned. Joe described the work that was done and followed up to make sure that I was satisfied and that everything was ok with the car. more

Joe has made it an extraordinary one! 6/28/2011

Time and again, regardless of the reason for my visit, Joe has made it an extraordinary one! I would like to ensure he gets the kudos he deserves for his people skills, technical knowledge, and customer service. I was once recommended a shop to begin taking my car to that offered the same services for less money and came highly recommended. Because of the rapport I feel that I have with Joe, I chose not to pay less and move my business elsewhere. This man deserves a raise!! more

Was able to get me in on the same day 6/24/2011

Was able to get me in on the same day and also provided me a discount for a very expensive service to replace the inverter & ignitor for my HID lights. more

They were extremely helpful and informative. 6/13/2011

The planning of it was very professional and easy to do. When I got there, they were ready to take in my car. The whole process took less time thant what was predicted. They were extremely helpful and informative. more

My experience was exceptional. 6/2/2011

My experience was exceptional. I want to personally commend Akrum - Sales Mgr, Tom - Sales person, and Nick - Finance. Everyone was friendly, thorough, and Tom told me to come back with andy problems or questions which I have and he was there to take the time with me. more

It was very timely and quick 5/31/2011

It was very timely and quick. A part was not ordered, but they did get right on it when I brought it up. They do good work more

The service is excellent and I will be returning. 5/20/2011

the waiting room comfort ranks high on the metric meter...nice HD TV, Starbucks coffee and refrigerated bottled water. ?The service is excellent and I will be returning. more

It was ready and clean. 5/12/2011

I went in. They were ready for me. The representative came out the door. They knew what my problem was. I had a nice cup of coffee in the lounge and came back. It was ready and clean. more

They were prompt. 4/29/2011

They were prompt. They did what they said they would do and handled me very nicely. I feel comfortable there. more

They are consistently on time 4/20/2011

They are consistently on time and accurate with the quotes more

They got me in and out quickly. 4/19/2011

I was able to make the appointment within a couple of days. They got me in and out quickly. more

My experience was by far the best car buying experience I ha 4/14/2011

My experience was by far the best car buying experience I have ever had at a dealership and I have purchased over 10 different cars at 9 different dealerships. They are a must recommend! more

They know what they are doing and do it fast 4/11/2011

They know what they are doing and do it fast more
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Owner Message

  • Chapman Honda in Tucson provides the utmost in customer care and overall excellence. Chapman Honda Tucson features a full inventory of new and pre-owned vehicles, service, parts and accessories. We symbolize Honda's commitment to safety, environmental leadership, diversity, innovation and philanthropy.

Additional information

  • Neighborhoods:

    Ward 6
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