The staff is very nice here. As you walk in, you're greeted by the receptionist. There's an adorable gigantic teddybear with braces that sits in the waiting room. There are sinks and toothbrushes available to use if you were in a rush to get to your appointment. There are also high school yearbooks to glance at! Dr Cercone is one of the nicest and professional men that I've ever met. He's very informative about braces, and makes each experience as comfortable as ever. Great guy, and fabulous office!