My wife took an area rug into this cleaners. When she picked it up, it was damaged in areas. The owner of the store completely denied any responsiblity in damaging our property. When my wife implied that we would not be coming back to this cleaners, the owner said, "Good, we don't want you." Apparantly this cleaners does not care about your personal property and they also dont want your money! Don't bother...enough said.