I have lived here for three years and I've now seen three sets of management come in and go out. The latest office staff seems to be incompetent and unwilling to work with individuals.
Parking is a NIGHTMARE! If I could have written ""nightmare"" with a larger font in bold, I would have. Due to late work hours, we almost always have to come home late. I waste soooo much time searching for a parking place and it has become such a stressful thing to come home to. Last weekend, I was forced to park illegally in a fire lane. After driving through the entire complex, I realized there were no open parking places in the ENTIRE complex, let alone within half a mile of my building. I had to leave at 6:30AM and I had a parking ticket on my car waiting for me. I took the ticket to the office and expected them to pay for it...because there was absolutely no where else for me to park, after all, I am paying to live here (and I feel that includes a place to park my car). The new manager lady refused to take the amount off my rent and when asked where I was supposed to park, I was told to keep paying parking tickets b/c it wasn't their problem and I could try taking it up with the Cary PD. When I asked to break my lease early without a fee, I was laughed at.
Our walkway is horrendously dirty. The first year we moved here, it was cleaned almost on a monthly basis. I requested it be cleaned in January because we had guests coming and it was embarrassing how dirty the building was. That was 8 months ago and it still hasn't been cleaned. I generally have to go out and sweep the steps myself...but it just doesn't cut the grime that's built up.
I have been waiting on a list to have my carpet cleaned for 7 months (something I was promised would happen when I renewed my lease. It still hasn't happened.
When we first moved here three years ago, the place was wonderful. It felt like we were living in a resort and we were well taken care of. Now, it feels like a dump where you're treated poorly and I can't wait to get out.