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Century Benefits Consulting - 3 Reviews - 2095 Jerrold Ave, San Francisco, CA - Pension Plans Reviews - Phone (415) 647-8144

Century Benefits Consulting

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2095 Jerrold Ave
San Francisco, CA 94124
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(415) 647-8144
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Reviews

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Best

My company uses Century Benefits Consulting as our 401k administrator. We are completely satisfied. The previous reviewer has a misconcepton about the type of work that they do. T...

Worst

They are the administrator for my former company's plan...trying to roll my 401k is taking much longer than usual. After several unreturned phone calls, I finally managed to get ...

I Had A Much Different Experience 3/9/2006

My company uses Century Benefits Consulting as our 401k administrator. We are completely satisfied. The previous reviewer has a misconcepton about the type of work that they do. They work for ME. As an employer I try to keep costs under control. If an EX-employee were to for instance call MY attorney and ask advice about his time on the job before he was let go....would HE pay for that BILLABLE time? I sure hope so. I certainly don't want to pay that! So if they call Century Benefits & they spend time working on something they have to get paid & their contract is with me. NOT with Mr. EX-employee. I find Michele at Century Benefits to be courteous, knowledgable & responsive to my needs and someone always gets back to me in a timely manner if I have to leave a message. They make things easy for me! Pros: Knowledgeable, courteous, efficient more

My Benefits Administrator 2/18/2006

Century Benefits Administration-helps me administer my 401k plan. They're responsive to the needs of my business & knowledgable & helpful. The previous-reviewer is unclear-on-the-concept of what a TPA does. Third Party Administrators, administer retirement plans for plan SPONSORs-(employers)-NOT for the plan participants. Participants do not pay the TPAs fees and usually have NO-contact with them. MY employees are-NOT-allowed to call the TPA. ALL communication goes through-ME. I am THEIR-employer and I am in charge of what information goes where and to whom, and I pay the bills! I also do not want any ex-employees bothering my retirement plan administrator and running up my fees. The previous posting from someone doing a rollover-(an ex employee!!)-sounds like someone who has a gripe with their former employer-and is taking it out on someone else. I think the review is biased, it should be removed. I have contacted my TPA telling them about it Pros: responsive, patient, knowledable more

HORRIBLE customer service 11/10/2005

They are the administrator for my former company's plan...trying to roll my 401k is taking much longer than usual. After several unreturned phone calls, I finally managed to get the owner on the line and she was nothing less than rude. She was unwilling to answer any questions or explain why her office took >30 days to process our request for a roll over. If you are looking for an organization that is customer focused... keep looking. more
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Additional information

  • Neighborhoods:

    Bayview, Southeast
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