This agent was extremely rude to my elderly mom who was just recently released from the hospital with a very serious health condition. He never notified us that he no longer is at the office which still has three signs up with his business. First off if he moved then one should notify his clients if theove and the new location 2nd whe we complained he came storming out if his office and waved his arms in the air and screamed so violently that I thought my mom would have another heart attack right there. No agent should ever ever treat a client that way. One should never ever yell at the top of his voice at any customer!!!! How unprofessional ignorant rude agent he is. I would never refer anyone to his insurance broker ever. What happened to customer satisfaction ? Instead we were screamed at at the top of his lungs with his arms flying in the air. No client should ever be treated this way!