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Celebrations Bridal & Fashions - 30 Reviews - 3131 S Jones Blvd, Las Vegas, NV - Women's Clothing Reviews - Phone (402) 281-2538

Celebrations Bridal & Fashions

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3131 S Jones Blvd (at On Jones 2 Blocks North Of Desert Inn)
Las Vegas, NV 89146
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(402) 281-2538
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Celebrations Bridal & Fashions - Las Vegas, NV

Reviews

( 14 )
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( 15 )

Best

It has taken us a few days to respond to your comments because we are appalled that you would slander our business like this. We are extremely sorry that the salesgirl who was he...

Worst

A young lady purchasing her first gown should be an awsome experience. Our story makes me cry evey time I talk or write about it. My 17 yeaer old daughter found a gown on the ra...

Editorial review from Citysearch 3/8/2014

Worst customer service EVER!! I had an appointment at 330 and I was out by 345. They didn't even help me. And they were really rude. I would never go there again more

Editorial review from Citysearch 1/3/2013

I am from Ohio, I recently was engaged over the Thanksgiving Holliday. My fiancé and I have a condo here in town so I decided to make a trip out to Vegas to do my Bridal shopping. After hitting all the ""cookie cutter"" shops like Davids and Alfredo Angelo, coming up empty handed, and not to mention getting mediocre service. I found Celebrations Bridal. As soon as I walked in the door I was greeted by smiling faces and everyone was very knowledgable about the gowns they carried and meeting my expectations and time frame. I was able to find a beautiful gown, and Cindy the head Seamstress there was able to alter my Wedding Gown over the weekend so I could take it back to Ohio with me. I am defiantly thinking of making another girls trip out so my bridesmaids and mother can find their gowns from Celebrations Bridal.\r Thank you so much! Your shop has made this a fun and memorable experience!! more

In response to Christene's comment: 4/17/2012

It has taken us a few days to respond to your comments because we are appalled that you would slander our business like this. We are extremely sorry that the salesgirl who was helping your daughter process a payment was not trained to handle the cash register. It was her first week on the job and would not have been ringing up a payment had we not been very busy in our store at that moment. Everyone is a new employee at some point in their life; she was not meaning your daughter any disrespect or harm. We try our best to give excellent customer service but unfortunately, we can not please everyone. There were three more of the dress that your daughter bought here in our store (in various colors), but definitely not ""at least 12."" We do not rack our dresses here in our store. We typically get 1-4 sizes for each dress so it is highly unlikely that anyone from the same school would purchase this dress. Your daughter goes to a school that we do not get very many customers from so it is even more unlikely. The owner, Robert, did talk to you over the phone but he did not address you as ""you people."" What he said was ""people like you..."" Irregardless of that fact, he was speaking to you over the PHONE and had no way of knowing your race in the first place. The fact that you would call him a racist is absurd. It is so easy to spread lies about our business to slander our reputation but any of our customers are free to come into our store and see for themselves. more

CELEBRATIONS BRIDAL IS RACIST 4/12/2012

A young lady purchasing her first gown should be an awsome experience. Our story makes me cry evey time I talk or write about it. My 17 yeaer old daughter found a gown on the rack, we did not have to order the gown. She went to pick up the gown and was ignored. I called the store while she waited to find out what the issue was. There were many, first the cashier did not know how to take or process cash, she did not knkow how to use the equipment to verify credit/debit payments or the fax machine which they require for verification. My daughter while waiting for the process to take place saw the same dress a dozen times. Upon purchasing the dress, we inquried how many dresses are sold to girls at the same school and is there a process of making sure know one buys the dress at least in the same color. We were told yes, they entered the name of the school, Northwest Career and Technical Academy into the computer and told us there would not be a problem. The day of pick up, there was at least 12 dresses in every size, my daughter called me hysterical, I asked to speak with the owner, Robert who continued to scream, at me and commented on numerous occasions ""YOU PEOPLE"" since I was not standing in his presence, I asked his what he meant by YOU PEOPLE? He continued to make racial comments. By that time, my daugher was in her car with the dress that they never even uncovered to verify it was her dress and they did not even have the decentcy to put the $400.00 dress in a gown bag or at least offer or ask if we would like to pay for one. The dress was not steamed out as we were told it would be, the entire process was a complete mess. I am begging PLEASE DO NOT USE THIS PLACE FOR ANY FORMAL OCCASION, YOUR MEMORIES WILL BE COMPLETELY RUINED. I am making it my misssion to contact as many young ladies via social media or school events to let them know how poorly we were treated and that the owner is a RACIST. more

Never have been treated so horribly!!! 7/25/2011

WORST CUSTOMER SERVICE EVER!!!! \r I've never written a review before. I'm so angry that I got an account to please tell people to stay as far away from this store as possible!!!!\r \r I purchased my dress here and initially had no problems. The first problem was when they asked me to call them so that I could find out when my dress would actually arive. When I called, they told me my dress would arive a week before my wedding. I had already paid extra to have it rushed. When I expressed concern over the timing, I was told that it was my fault and that I could pay more to have an extra rush. None of this was explained to me when I purchased it.\r \r Surprisingly, it actually arrived early. When I went to pick it up, The place was packed. Once I was put in my dress, the girl completely dissapeared. Was not offered or told about any alteration service. Lucklily my future mother in law does that anyways. I ended up still purchasing a vail. When we cashed out we were told $150 repeatedly. Just realized we were charged $250. When I called about this, I was told that there was a remaining balance for my dress. I told the girl that I had no problem paying for what I owe, but that I was told a different price and was just trying to be clear. Twice now I have spoken to this girl and twice now I have been told that it's my fault. When I asked her why she was being rude with me, I was told that maybe it's me!!!! And then I was hung up on!!!!!!\r \r I have never ever experienced not just bad service, but she was actually MEAN to me!!! Whatever happened to the customer is always right!?!?\r \r DO NOT DO NOT DO NOT SHOP HERE!!!!!\r more

Do yourself a favor...SHOP SOMEWHERE ELSE!!! 7/13/2011

Initially, the experience with Celebrations Bridal was very good until we ran into a problem with one of the dresses and were unfortunate enough to speak with Robert, who was supposedly the owner of the place. \r \r We had purchased a wedding dress and 5 bridesmaid dresses for bridesmaids that are scattered all over the world including countries as far away as Portugal and Norway. We decided we were going to buy the dresses to thank them for making the trip for the wedding so, needless to say, we spent a decent amount of money! Measurements were taken and submitted to the shop so that the dresses could be ordered. When the dresses came in, we picked them up and began sending them to the bridesmaids. Three fit fine, one was really tight and one wasn't even close. Figuring that maybe a wrong measurement was taken or perhaps the two bridesmaids may have been a different size from when the initial measurements were taken, we had them re-do their measurements. They were exactly the sam more

BUYER BEWARE!!! STAY FAR, FAR AWAY!!! 7/12/2011

Initially, the experience with Celebrations Bridal was very good until we ran into a problem with one of the dresses and were unfortunate enough to speak with Robert, who was supposedly the owner of the place. We had purchased a wedding dress and 5 bridesmaid dresses for bridesmaids that are scattered all over the world including countries as far away as Portugal and Norway. We decided we were going to buy the dresses to thank them for making the trip for the wedding so, needless to say, we spent a decent amount of money! Measurements were taken and submitted to the shop so that the dresses could be ordered. When the dresses came in, we picked them up and began sending them to the bridesmaids. Three fit fine, one was really tight and one wasn't even close. Figuring that maybe a wrong measurement was taken or perhaps the two bridesmaids may have been a different size from when the initial measurements were taken, we had them re-do their measurements. They were exactly the same as the first time! We figured we could take one of the dresses out that was a little tight and simply exchange the ONE dress that wasn't even close to fitting a person we submitted measurements for, measurements which were still the same today as when we submitted them. Considering that was the ONLY dress from all the ones we ordered, we didn't think it would be a problem. NOT for this store!!! Robert, the supposed owner, was more about placing blame and who was right or wrong than he was about servicing a customer who had spent a considerable amount at his store!!! We were told things like, ""it more

Totally shocked by them.... 3/21/2011

I called Celebrations Bridal a week in advance and made an appointment to look at Bridal gowns. When I called to make the appointment the girl who answered specifically asked me to go online and select some gowns that I liked and bring my selections with me. I arrived to the store to find out that they did not have me down as having an appointment. The store was PACKED and was completely chaotic!! I gave the girl the list of dresses that I thought were potential picks (about 8 dresses) she came back about 20 minutes later to inform me that they didn't acutally carry any of the dresses I picked!!!! Those dresses by those particular designers is the only reason I went there!!! They then asked me to look around and let them know if I found something that I liked. I managed to find one, but when I went to find the sales person she asked me to keep looking because a dressing room wouldn't be available for 30 minutes. There wasn't even anywhere to sit so people were sitting on the floor.... I ended up walking out because I was so frustrated, don't waste your time!! more

Celebrations Bridal is wonderful! 2/12/2011

I recently purchased my wedding dress at Celebrations Bridal and it was the best experience I could have imagined. The customer service was excellent and all the employees were very eager to help me pick my dress for my special day, especially Taylor. They were more then helpful and gave me advice on what styles worked better for my body type. I spent several hours in the store and wound up purchasing my wedding dress, veil, jewelry, bridesmaid dresses, my mother's dress and my flower girls. When my dress arrived in the store it required minor alterations which I was previously informed that I may need and I was extremely satisfied with the result. I definitely recommend Celebrations Bridal. They have a beautiful selection of dresses and the customer service was wonderful! more

I had an AMAZING experience at Celebrations Bridal! 1/31/2011

I visited Celebrations early on in the process of hunting for my wedding dress, everyone was kind, warm, friendly, and gave me 100% of their attention, they made me feel like family. While at this store, I made such an incredible connection with the staff, I exchanged my information with Sales Associate Trisha and told her that I would be back after I had an opportunity to check out some more stores. Not ready to make a final decision on a wedding dress, I left Celebrations thinking I would definitely be back to try on more of their beautiful selection. Needless to say, I did end up falling in love with another wedding gown and made my purchase at another salon. A couple of weeks after I had visited Celebrations, I received a phone call from Sales Associate Trisha as a friendly follow-up call to see how my dress hunt was going, I told her that I did end up purchasing a gown at another store, Trisha immediately congratulated me and said that if there was anything she or the staff at c more

WORST SALES EXPERIENCE I'VE EVER HAD 12/14/2010

I have never received such bad customer service and cruelty than at this establishment. I ordered my dress over the phone after the girl told me what color it was. I checked in a week later and she had ordered the WRONG COLOR. The owner ""Bob"" called me telling me that was not her fault and she would never do that and that I needed to ""Just tell the truth"" I needed to PAY for the new dress to be shipped when it was THEIR MISTAKE! I have never been treated so poorly by any business that I was forking over 250$ to. I have been in Customer service over 15 years and what ever happened to the ""Customer is always right""? No such thing at this store. NEVER SHOP HERE. more

Great Experience!! 12/14/2010

I've been on the search for the perfect wedding dress for a little over a year now. I made my way through the city looking for bridal stores that would have that breath taking dress. My first two stops were David's Bridal and Alfred Angelo, and not to my surprise I didn't really find what I was looking for. I have heard both bad and good things about both places, but still found nothing that suited my needs. In all honesty, I remember hearing about Celebrations Bridal through a friend that took her daughter to find a homecoming dress for this year. She told me to at least stop by and check out the store. It was a busy Saturday when I stopped by, but I hardly noticed. When I walked in, I was very much pleased by the design of the store. This is what first began my great experience. The store is set up very nicely, and has a very classy appearance. A young lady immediately greeted me with a smile on her face. As I started looking around, I found so many dresses that caught my eye. Of course I couldn't try all the dresses on because there were way too many I liked. I really liked that I was able to search through the racks of dresses instead of staring at a catalog. The lady grabbed all the dresses I liked and started my room. I began trying on my dresses, but fell in love with a Maggie Sottero gown. Although it was a very busy Saturday, I still had such great customer service. I had the same lady with me the whole entire time, with some nice second opinions of the other sales girls when I tried on the dresses, also. I felt very welcomed by everyone and the atmosphere, once again, was extremely well organized. I ordered my dress the same day, and am still extremely excited for it to come in.\r \r Thanks again girls at Celebrations! I can't wait for the call that my dress is in! <3 more

Aweful 10/21/2010

I purchased a dress there and the whole ordeal was awful, the employees are all young teenage girls, who know nothing about wedding dresses. The dress I purchased needed an alteration that I was told could be done by one of them, and found out it could not be done (the bust was too big, I didn't fill it out with my d cup boobs, I needed it to be altered to fit them, but the design of the dress did not allow for that) I had one girl leave me to the back and I was stuck in a dress till my maid of honor showed up and could get me out of it. They didn't give me anything to cover my dress and when I asked for a garment bag, and they charged me for it. and the alterations person is not always there, and her schedule and mine were conflicting so getting in to see her was nearly impossible, and I was quoted multiple prices ( 3 different prices for hemming my dress) I brought my dress to another place to get altered in fear I would pick it up and find out it was now out of my budget! The staff changes, every time I was there a new teenager would be helping me, they were rude, knew nothing about the dresses or anything, and they always acted like you were bothering them. Just not an experience I would want to have on such a special occasion, If you are a bride and want knowledgeable staff, helpful friendly people, and a wedding gown shopping experience that will leave you feeling like you were walking on a cloud, this is not the place! go somewhere else, anywhere else! more

choose another bridal store! not celebrations! 10/15/2010

This store is very dirty and not very organized! the lady that helped us wasnt very friendly and was more interested in another bride dress than helping me. when i asked her to help me tie up the back of my dress she told me to have my friend do it cause she was busy! not a proffessional business at all. more

Best Bridal Shop in town, hands down! 9/19/2010

So, I just read some of the horrible reviews posted about Celebrations. It boggles my mind because I have had the best experience, ever! Aubrey, especially, was very sweet, accomodating, and helpful. SHE acutally picked out the dress of my dreams ( I would never have thought to try it on). The only thing that I can think of, is the reviewers who didn't like this bridal shop were very demanding, rude, and snotty. I can't imagine poor service in this shop. It was AWESOME! I highly recommend Celebrations Bridal to anyone who wants to find the dress of her dreams, while receiving the best possible customer service. THANK YOU Aubrey and Celebrations for making the most important day of my life a day to remember!\r \r Michelle more

Owner 9/18/2010

In response to Franny's comment: One bridesmaids dress did not come in with the other 3 dresses when ordered from the manufacturer; this was not our fault but the dress manufacturers'. Accidents like this rarely happen with our manufacturers, but still can happen. We got the manufacturer to ship the missing dress from China. We were very up front about how long the dress was going to take to get here, we never once lied. The bridesmaids dresses take 10 weeks to normally be ordered. We ordered the dresses 6/12, and received the late one 8/30, which was only one week late. We did offer to do free alterations for the bridesmaid dress and guaranteed to have the dress altered before the wedding, but they did not want to take us up on that offer. The dress came before the wedding, with still enough time for alterations, but still the bride, mother in law, and bridesmaid were all VERY rude to every member of our staff. more

In response to Franny's comment 9/18/2010

One bridesmaids dress did not come in with the other 3 dresses when ordered from the manufacturer; this was not our fault but the dress manufacturers'. Accidents like this rarely happen with our manufacturers, but still can happen. We got the manufacturer to ship the missing dress from China. We were very up front about how long the dress was going to take to get here, we never once lied. The bridesmaids dresses take 10 weeks to normally be ordered. We ordered the dresses 6/12, and received the late one 8/30, which was only one week late. We did offer to do free alterations for the bridesmaid dress and guaranteed to have the dress altered before the wedding, but they did not want to take us up on that offer. The dress came before the wedding, with still enough time for alterations, but still the bride, mother in law, and bridesmaid were all VERY rude to every member of our staff. more

DONT GO TO CELEBRATIONS!! 8/28/2010

worst experience!!! my wedding is in one week and they still dont know where one of my bridesmaid dresses is! the owner is a liar and shouldnt be in business. the young girls working there have poor customer service skills and have foul mouths! i have never been treated so poorly in my life and im going to file a law suit against them for ruining my wedding and causing stress to me! i recommend taking your business else where! more

DONT GO TO CELEBRATIONS! 8/27/2010

WORST EXPERIENCE!!! my wedding is in one week and they only sent me 3 of my 4 bridesmaid dresses! the owner is a liar and the young girls working there have horrible customer service skills and foul mouths! this store should not be in business and they have ruined my wedding! please take your business else where! more

excellent!! 7/30/2009

I had looked all over town looking for wedding dresses without any luck, the shops were either a big corporate business who cared nothing for the customer or tiny little boutiques that kept going out of business. One store even said they would take cash only and when I went back a week later they were closed and out of business!! I was getting incredibly frustrated until a friend of mine recommended Celebrations Bridal. I figured I would go take a quick look around, I ended up buying my wedding dress, bridesmaids, and flower girl dresses from the store. I was so relieved, they had a wide selection of beautiful dresses at very reasonable prices. I could try as many dresses on as I wanted to and didn't even need an appointment. The sales staff was extremely welcoming and helpful, not pushy like some of the corporate owned businesses just trying to make a sale.They also did in store alterations that turned out absolutely amazing. For any bride looking to find a beautiful wedding dress I would definitley recommend Celebrations Bridal. They made shopping for my wedding an absolutely wonderful and stress free experience.\r more
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El Dorado Mexican Restaurant

Owner Message

  • Voted Best Bridal Salon of 2008 from the Knot

    Come to Celebrations Bridal to look fantastic and to feel special for your big day! We specialize in customer service!

    Celebrations Bridal is a full service bridal salon offering a complete selection of unique and affordable wedding attire and formal wear.

    We have a large selection of in store bridal accessories and we also offer affordable and quick on site alterations.

    Let us handle your invitations!

    Located 20 minutes from the strip, we have been in business in Las Vegas since 1986, longer than any other bridal salon in Las Vegas.

    * Dresses in a Hurry
    * Evening Gowns
    * Jewelry
    * Last Minute Alterations and Tailoring
    * Sample Sale Gowns
    * Shoes
    * Veils & Headpieces

    We Offer A Large Selection Of:

    * Bridesmaids Dresses
    * Flower Girl Dresses
    * Mother of the Bride Gowns
    * Prom Gowns
    * Quinceanera Gowns
    * Special Occasions Gowns
    * Wedding Gowns

Editorial

  • Outfits the bride, bridesmaids and flower girls in gowns, jewelry and other accessories.

  • 9/15/2004 Provided by Citysearch

Additional information

  • Hours:

    Mon-Sat 10am-6pm
  • Payments:

    Master Card, Visa, Discover, American Express
  • Neighborhoods:

    Spring Valley
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