Every one of you obviously have never rented apartments from any Norfolk company before. Small animals are a problem everywhere in Ghent. The buildings are extremely old. So how about you clean your apartment, that would probably solve the problem. That has nothing to do with Cavalier Land. And ""Tony"" is actually a female so the correct way to write her name is Toni. Please learn to spell. Why would you sign a piece of paper you haven't read? They are just doing their jobs and its not the ""lady at the front"" (by the way, all the employees are the front are female) making those rules. Maybe if people actually read the lease, paid rent on time, listened to the people that work there, and paid attention to what they are doing then you wouldn't have a problem. All other companies in Norfolk that rent apartments in Ghent are the same way.