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Catherine Malandrino - 4 Reviews - 468 Broome St, New York, NY - Apparel Reviews - Phone (212) 925-6765

Catherine Malandrino

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468 Broome St (at Broome Street)
New York, NY 10013
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(212) 925-6765
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Catherine Malandrino - New York, NY
Catherine Malandrino - New York, NY

Reviews

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Best

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love the pieces from store but terrible customer service; bought a top and had to return to store for repair the second day i bought it. was promised to be ready in 3 days yet wa...

BUYER BEWARE! 12/14/2011

Wow! Wish I had read this before buying from Catherine Malandrino. I have never experienced such disregard from a business before. It's impossible to get someone on the phone and I am still waiting for my refund for a return as well! more

Love the designs but willnnever purchase again! 4/24/2011

the customer service at Catherine Malandrino is EXTREMELY disappointing! I have been trying to get a refund for over a year and every once and a while get an email stating they are sorry for the mix up but when I call...as directed to do so...no one answers and no one returns the call. It makes me question the type of person the designer is if this is the type of people she has representing her. Don't bother even looking at her line! more

love the store but TERRIBLE customer service 9/27/2008

love the pieces from store but terrible customer service; bought a top and had to return to store for repair the second day i bought it. was promised to be ready in 3 days yet waited almost 2 weeks with multiple phone calls to follow up... Pros: designs Cons: customer service more

Terrible cust service ruined Cath for me 11/18/2002

I was a long-time customer until this fall. I bought a very expensive pair of leather pants ($1000+) at the store and they offered to hem them for me. Unfortunately, their tailor cut the pants off without hemming and ruined the pants. I could have recovered from that except it has taken me 6 weeks and about 20 phone calls to get a refund. The store manager never returned my calls and I finally had to escalate the problem to the Catherine corporate offices. I'll never shop there again. Cons: customer service, return policy more
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Editorial

  • Before branching out on her own in 1999, Frenchwoman-turned-Harlemite Catherine Malandrino was design director for Diane Von Furstenberg. Unsurprisingly, Malandrino's small, blindingly white,...

  • 8/14/2003 Provided by Citysearch

Additional information

  • Hours:

    Mon-Wed 11am-7pm Thu 11am-8pm Fri 11am-7pm Sat 10am-8pm Sun 12pm-7pm
  • Payments:

    American Express, Visa, Discover, Master Card
  • Neighborhoods:

    Downtown, SoHo
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