Having been clients of Cat Specialist we were always pleased with the care our cats received from Dr. Olson and Dr. Lavallee, but have decided to move on. We based our decision on current business practices. We feel that they have put people in positions who are not quite suitable for the job which has caused undue stress for an owner. It is sad, because the doctors are great , but staff and how a business is run can literally make or break you. In our case, it's broke. It sad that a business would be willing to lose a long term client over an employee(s) who cannot properly perform their duties.
Furthermore, if any of their employees dislike you, they will slander and lie about you to the owners and the owners believe it.
The vet has HIGHLY disappointed us!