Terrible place to put your child!
I placed my child there 2 years ago during the evening, and within 30 min. of her being there, her diaper bag was taken by another child's grandparent. I had to battle with the facility, as well as the child's mother to get it back. When we finally got it back (days later), after both the facility and the mother wanted me to go to Boerne to get it myself, the facility finally got me the diaper bag back. All of the items in it were stolen (diapers, food, juice, etc.), and the diaper bag was empty. I was never reimbursed for the stolen items. My child also has sensitive skin, and required a certain type of diaper. The too small diaper they put her in caused a nasty rash I had to deal with for several days.
Push forward to the present. My ex used them for his childcare (after ignoring my requests not to put her there because of the previous bad experience), and my child came back telling me she was repeatedly being bullied by a slightly younger child. When talking to the facility, they blew me off, and refused to talk about the problem, even though I specified the child's name, and the child's teacher. They practically laughed at me when I told them the other child's name, and her teacher. I'm sorry, I don't care how young or old a child is...bullying, period, should not be tolerated. The other child was not that much younger in age to that of my own child. I was insulted that they cared so little, and they refused to acknowledge there was a bullying problem. The other child repeatedly threatened to beat up, hit, kick, punch, etc. my own child, and something should have been done by the teacher in supervision, as well as the director, to end the bullying when it was brought to their attention.
They're very evidently neglectful in their supervision, and condone bullying by other children. Nothing has changed in 2 years. RUN in the opposite direction! They may be cheap, and offer extended hours, but it isn't worth it for such careless and neglectful care.