I had a appointment ,came in ten min. early, paid my portion beforehand like they asked, and procede to wait in waiting for 1hr. 40min.only after1hr.30min did they say they were behind, people that I know I was ahead of had come and gone, I closed the place,(last one there).my procedure only took 23min. That's my time at castle dental in muffresboro, good experience with the one in tullahoma, muffresboro needs to take courtesy lesson from them.!!