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Castle Dental - 9 Reviews - 6831 Highway 6 North, Houston, TX - Dentists Reviews - Phone 1 (281) 861-7054

Castle Dental

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6831 Highway 6 North
Houston, TX 77084
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1 (281) 861-7054
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Castle Dental - Houston, TX
Castle Dental - Houston, TX
Castle Dental - Houston, TX
Castle Dental - Houston, TX
Castle Dental - Houston, TX
Castle Dental - Houston, TX

Reviews

( 5 )
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( 4 )

Best

Extremely happy with friendly service that we received from EVERYONE in the office, especially Sarah, Judy, Tameka and the Dentist.

Worst

The dental office was scheduled to open at 9 am and my appointment was at 9 am. I arrived 10 minutes early and waited. A 2nd patient showed up at 9 as well and we both waited. ...

Editorial review from Citysearch 11/7/2013

HORRIBLE!!!! DO NOT GO HERE EVER!!! I WOULD RATHER PULL MY OWN TOOTH OUT THAN GO HERE AGAIN!!!! CASTLE DENTAL ""SAID"" MY BROTHER'S INSURANCE DOES NOT COVER THE PROCEDURE AND HE HAVE TO PAY $2700 OUT OF POCKET. THEN HE FOUND OUT THEY NEVER BILLED HIS INSURANCE!!! HE HAS BEEN TRYING TO GET THIS RESOLVED FOR MONTHS. PROCEDURE WAS DONE IN MARCH!!! GOOD LUCK ON GETTING YOUR MONEY BACK!!! COMPLETELY INPROFESSIONAL.... REBECCA, TAWANNA, BERTHA! THANKS FOR ALL YOUR HELP!!! more

Editorial review from Citysearch 2/22/2013

This place seems to be all about the money. Staff is fine and late, but prices go up while you are waiting. more

Editorial review from Citysearch 10/5/2012

Everyone was very nice, helpful, and quick. I was very happy with everyone. Thank you. more

Editorial review from Citysearch 9/23/2012

everything has been quite good and the dentist and staff have all been very nice and also very professional. more

Editorial review from Citysearch 9/13/2012

Detailed explanation of treatment cost, easy to make appointments, and flexible. more

Unprofessional Service 12/27/2011

The dental office was scheduled to open at 9 am and my appointment was at 9 am. I arrived 10 minutes early and waited. A 2nd patient showed up at 9 as well and we both waited. One of the hygienists showed up about 9:08 but she did not have a key so she called the office manager but there was no answer. She tried again a few minutes later and was told she would be there in about 3 minutes. The office manager and the front desk associate arrived at the same time, 9:15. The front desk associate opened the door but did not appologize for her tardiness or even offer a good morning. The office manager apologized but it didn't strike as sincere. After signing in, I was called to the front desk and advised they had tried to call to change my appointment but could not reach me as my phone was disconnected and I verified the number they had was no longer in service. I made the appointment less than a month in person and they could have verified my number then had they a mind to and I'm actually sure they did but she provided an older number. She told me this morning she would have to reschedule as the dentist was not in and I said all I'm in for is a cleaning and she said I was due for my exam and could not get my teeth cleaned until I had the exam and the dentist would not be in until later and they were booked full this afternoon. I asked why the appointment needed to be rescheduled and she said the dentist had an emergency (they knew last week she was going to have an emergency this morning and be late?) and she said the soonest they could get me in would be Friday and I said that was not convenient for me and she said she was sorry but in a very rote fashion without a trace of sincerity. Bad front desk rep and totally unprofessional service for multiple employees showing up late . I need to find a new dentist. more

Extremely happy 10/9/2011

Extremely happy with friendly service that we received from EVERYONE in the office, especially Sarah, Judy, Tameka and the Dentist. more

Thank you 10/6/2011

I knew exactly what I was going to have to go through, and I was terrified! For the first time in my life I was comfortable in a dentist office. I had many friends tell me to go to private dentists and not to trust castle dental, but after my experience with you all I am glad I disagreed with my co-workers. The staff members at Copperfield Castle Dental, and Jones Rd/249 Castle Dental were extremely helpful and professional. I would recommend these people to anyone looking for dental treatment. Thank you very much for a wonderful experience! I will continue to return for future dental needs. Thank you. more

The office staff and dentist were very professional 9/30/2011

The office staff and dentist were very professional, explained my insurance options to me (which was very helpful), and provided quality service. more

Castle dental rocks 9/26/2011

Castle dental rocks. more

Dr. Katayoun Etessami is the Best. 9/22/2011

I just love Dr. Katayoun Etessami. She's the Best. more

AWFUL, TREATED LIKE EXPERIMENT 2/8/2011

AWFUL,awful experience!! This woman dentist was of india decent, I don't see her name on the list of doctors here and we moved out of the area so I don't know if she's still there or not but I was treated like an experiment, poor service, I hope her license is under invstigation if not revoked!! more

Don't Trust Castle Dental 12/1/2009

They lied about taking X-rays and about contacting my insurance company. They have BAD SERVICE and if you have any issues with the office for billing your in trouble. STAY AWAY!!!!!!!!!!!!!!!!!!!!!! Pros: location Cons: Bad Service and Misrepresentaion more

Very Terrible Experience 4/16/2009

I went to this clinic to have an extraction done. I got a treatment plan which recommended three crowns amongst others. I was convinced to follow the plan and five months later with so many visits to the clinic (including so much money as co-pay), I am the worse off for it. The teeth on which I had the new crowns are sensitive and unfortunately, the extraction for which I went there in the first place has still not been done. I am urterly disappointed. I have to find another dentist to try and correct this problem (if at all possible) and get the extraction done but that will mean more pain for me and more money. I wish I had never set foot in this clinic Pros: Cant think of any Cons: Everything more
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Owner Message

  • Your dentist at Castle Dental is waiting to provide you with exceptional dental care.The Houston dental staff specializes in dental emergencies and dental services such as root canals or dental crowns that may arise unexpectedly. You'll also find Castle Dental Houston's family and pediatric dentists to be knowledgeable and friendly, making your next dental check-up, teeth cleaning, teeth whitening, or braces appointment a great one. Because Castle Dental Houston takes pride in selecting some of the top dental professionals in the industry, you can put your dental worries at ease knowing Castle Dental staff are only a quick appointment away. Review the full list of offered dental services and dental coupons.

Additional information

  • Hours:

    monday: 09:00AM-06:00PM, tuesday: 09:00AM-06:00PM, wednesday: 09:00AM-06:00PM, thursday: 09:00AM-06:00PM, friday: 09:00AM-06:00PM, saturday: 08:00AM-02:00PM, sunday: closed
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