THe service at Castle Couture was excellent, my daughter bought her wedding dress and I ordered a mother of bride dress. Post purchase my daughter came back to try on her dress, no assisted her she wanted to purchase jewelry it was disturbing.\r
The major problem, my dress was a NEW ORDER SPECIAL ORDER NOT SAMPLE the dress was to come in 4 months it so happen my dress came in in 3 weeks. I called and ask how that happened I also asked if they gave me the sample. Customer service said no the sample was still on the rack. I made appointment went in and was extremely disturbed my dress was dirty, worn and falling apart. I called over paige and she put pins on all the split seams. I paid $1000 for the dress . They sold me a sample how sad. Beware they are thief's check your merchandise.