I could not go lower than one star. In 1990, these jerks were monsters who were cruel to the residents or people seeking to be. The front desk guys smoked marijuana, and two Australian jerks were abusive to me. I was desperate for help and they ridiculed me when I complained, the woman on the phone said they didn't tell their ""volunteers"" what to do. But they should never have been ""volunteers"" if they were abusive and cruel. They were likely doing community service, and Cassia House gets funding for their rotten pork barrel. It should be shut down.