I've been a very loyal Casa Garcias goer over the last few years I've lived here which is why I am sad to say my going days are over. While I never found anything too appealing about the restaurant (atmosphere, food, service), it serves its purpose-ok food, ok price, ok location. Kinda like a lot of places here in town. I digress. What sealed the deal for me was my last experience which was comical for lack of a better word. My drink had a fly in it, these things happen I know. No big. My plate had undercooked chicken in it and hair in the beans, again these things happen I know. While at the bar a staffmember from the kitchen, not sure if they were a cook or busser,removed ice from the bin with his bare hands, the very same ice that was probably in our drinks!! Again, these things happen, I know. BUT, what did it for me was the lack of effort from the management to remedy the errors. The manager bought my margarita and that was it. I wasn't looking for this but for some acknowledgement that mistakes were made and they'd like the opportunity for a second chance and for us to return. I don't need a free drink, I need management to care about what goes wrong as well as what goes right. We left to catch our movie at the alamo and what happened next was the icing in the cake. The dumpster used for disposal by the restaurant was wide open and no kidding, 50 birds were climbing in and out feeding on garbage. DISGUSTING! When we returned our cars as well as countless others were covered in bird s*it!! Funny I know, but not worth the laugh again. Get your act together Casa Garcia's or make room for someone who will.