I came from Miami to visit, and went to CASA BELLA because it was recommended. Unfortunatley I had a awful experience. I paid 184 to get my hair highlighted including tip. By the way I had virgin hair which I dont have anymore thanks to them. Lucia had a consultation with me but didnt really break down the lingo with me, taking it for granted that I knew what small highlights were. My hair is dark brown by the time it was over I looked like i had gray hair and had copper tones which she continuly advised that it was beige, there were copper to beige tones. I went back and told her I wasnt happy the same day and she add low lights to add contrast and get rid of some of the hightlights. It looked better but I still had areas that werent great. One area bled some. The third time i was scheduled to go back to get it fixed I backed out, I was scared to put my hair through more procesing and have someone who was not happy rendering a service to me touch my hair. I would not recommend this place despite some peoples great experience because my hair was never dyed or highlighted which should have been that much more easier to get right and if you dont like somehting and say something Lucia made me feel bad about it, and will tell you to get use to it... I understand that part but if you dont like somehting you dont like something. NOT HAPPY.