I have purchased four vehicles from Cartelligent and have had nothing but outstanding experiences every time. Their service assigns you to one individual ""agent"" who will guide you from start to finish searching out and finding any car, no matter how difficult to locate, and will get it at the absolute best price available. Cartellingent has always delivered exactly as promised and when you get to signing the contract there are no added ""extras"" or anything else that you need to be on the alert about. I'm sure they have their business interests in mind but they really do put their customers first. Everyone with whom I've worked with at Cartelligent has been very knowledgeable and able to respond to every one of my inquiries with solid and thorough answers. They are also well versed in finances and able to provide a personalized recommendation on what really will be the best choice for you. It saves lots of time and money to go through them rather than a dealer since they have the volume and experience to make the customer get the best deal and not the dealership. They are very prompt and responsive and have been a pleasure to work with. I would highly recommend this service to those who do not like to haggle as well as those who do! Try them out and if you can find a better price then they'll refund your retainer.
Pros: customer service, fees, everything really!