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Carsten Aveda Institute - 31 Reviews - 22 E 17th St Fl 2, New York, NY - Beauty Salons Reviews - Phone (212) 675-4884

Carsten Aveda Institute

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22 E 17th St Fl 2
New York, NY 10003
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(212) 675-4884
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Personal Care

Reviews

( 19 )
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( 8 )

Best

Love Carsten Institute! I'm a student who just graduated from here and coming here was such an experience. From coming in to not knowing how to hold shears correctly and knowing n...

Worst

I've been to the school for a cut before and had a great experience. My second time, I mistakenly went to the salon instead of the school and had a cut done by a teacher, who deci...

Editorial review from Citysearch 10/24/2013

Just got back from Carsten Institute and am admiring my beautiful hair. It's the best cut, style, and color I've seen in MANY years including when I've spent much more at higher-end salons. Reut Narboni is the student that worked on my hair. She was fast, extremely competent and personable and the shampoo was DIVINE. I'm a tender-head so I usually begin to cringe when I head to the sink wondering what I'm going to suffer through. I wish it lasted an hour! I had time to spare when she finished (I have very thick curly hair). She was a whiz with the blow dryer and I couldn't be more pleased. more

Editorial review from Citysearch 7/27/2012

ALL SIGNS POINT TO YES!! I love love love this Institute. I am a proud graduate from Carsten Institute! If it werent for the amazing teachers who not only demonstrate yet more importantly inspire I wouldnt be where I am today. This school has taught me that I am capable to conquer and attain every last one of my dreams in becoming a succesful hair dresser. I have been able to turn my talent into a successful, rewarding, exciting career. Its something that I look forward to everyday because I have the confidence in knowing that I can take someone from point A and transform them to point B! I remember my first day in intro class and I can honestly say that I wasnt the least bit nervous because the intro teacher Ms. Liz made me feel so comfortable and assured me that if I kept practing I would get the hang of it and eventually put my own twist to it...thats when I got excited. Anytime I had a question about mixing color or needed my hair cut checked Mr. B or Ms. AnnMarie were always there to guide me through it and back me up. They are so encouraging and always made my day brighter! I always knew that I could go to Miss Gloria with any questions or problems because she treated each and every situation in a very fair way and always wanted to see not only the clients happy but her students aswell. Ms Charmaine and Ms Briana both instilled in me the importance of taking my attendence seriously and would remind me how vital it is that I always stay busy. Carolina who is the front desk manager is one of the greatest examples to me because she always had a huge smile on her face and her number one goal is to make sure everything is functioning accordingly. Bernice and Emilio both handle the financial aid and worked with me so that I was able to make payments which fit my financial plan. Although I never had Ms Ruthie as a teacher she always had a smile on and loves to dance and get the students excited to be at school. This school will always be one of the best things thats ever happened to me because it has allowed me to take my natural talent and passion and mold it with the professional training that Carsten has to offer. I highly reccomend that any person young or old take their styling dreams and enroll here because the possibilities are endless :) :) :) :) more

Editorial review from Citysearch 6/24/2012

Had my hair cut twice here. FIrst time...the student was really timid so it took awhile to get through the cut. The second time....was a little faster. Both times the instructor was there to make sure things didn't get away from the student.... I got a decent haircut for cheap, and it helped someone so how could it be a bad thing? more

great education! 4/2/2012

Love Carsten Institute! I'm a student who just graduated from here and coming here was such an experience. From coming in to not knowing how to hold shears correctly and knowing nothing about color, I am proud to say I just got hired as an color assistent at a top salon. The teachers were always there and helpful to every student not to also mention the instructors push you to strive for the best and can be strict but it was always for the best! I had my days but in the end the 8 months I had in Carsten was amazing and would recommend others who want to persue their career in cosmotology to come here. more

AVOID! 12/21/2011

I paid for a cut and two color.. Asked for a lighter color, after 3hrs it came out the same as I came in with. They had to go it over again and since it was close to closing time they rushed it and it was horrible. I asked for a refund and the rude lady (and I use the term losely) told me that I cant get a refund as they did two color. I told them it was one color did twice. I gave up and told them they lost a customer and a few furture customer. Very unprofessional people.. NEVER AGAIN! more

Great place to go! 8/19/2010

Thank you for everything I got from Carsten Aveda Institute. and all my lovely professional teachers,They are not only intructor to sharing their knowlage,skills and experiences more

An Absolutely Fantastic Place! 7/13/2010

For all those New Yorkers who are saavy and know where to look for your best deals in this city, Carsten Institute is your place to go! I have been a faithful client for the past five years now and NEVER have I had one complaint about them. As soon as I step foot inside the salon, I'm greeted very kindly by the receptionist (who knows me by name now of course) and quickly accomodated to the first available stylist. I know hair. I have very difficult and unruly hair, and not to mention the fact that I have colored it every color in the spectrum. The supervision bestowed on the students from their chaperoning teachers is very evident, with them walking up and down the aisles assisting any student with a question. I have been very blond. I have been golden blond. Never had an issue and always had different stylists! However, there is an issue. People such as the one below seem to forget that CARSTEN INSTITUTE..IS AN INSTITUTE. A school is going to have students that are novices at their craft, yet the key is the correct supervision and education, which I must say has most definitely been instilled. The student must design a ""headsheet"" or in other words a blueprint for the angles of the haircut. These aren't just haircuts done on a simple whim! Also, stylists always need some visual aid in order to accomplish the desired look. This is necessary so as to better convey what can get lost in verbal communication. I never intend to offend, however @ 9111I'd like to share some thoughts. You are a very seemingly boorish and racist with your mindless slurs. Honestly you should contemplate what you will say before it exits your mouth. The fact that anyone is Russian plays no particular role in her interaction with you. If you utilized it as an identifier, you should try and find out her name first. Secondly, if you have such high, and meticulous standards for as how your hair should be cared for, then your best bet is not to go to a cosmetology SCHOOL for your services. If I am not mistaken, you sign a waiver as a sign of your consenting to be treated by a student. You are clearly aware that if anything is to occur if befalls on your shoulders, not theirs. They are there to learn, and you are a client AND a model. Management has always treated me in the most impeccable manner and I have seen them deal with difficult customers such as yourself a few times. Quite frankly I don't know what you expect back if you're not content. Your refund and a scratch-off? or a free car? She gave you back what you initially gave her so you could use that money at your discretion in seeking services that you wouldn't be able to find elsewhere for that price. If you want to get a fabulous hair experience, you must do the following and I promise you you will not regret it! 1) Come with an open attitude, and also a bit of patience, and good humour. 2) Bring pictures of exactly what you want. If there is no exact match for it.. bring one that shows the color and another that shows the cut you'd like. That helps them a great deal! 3) Make sure that your hair is healthy and strong enough for whatever chemical processing (hair coloring, perming, or relaxing) If you have fine hair, or very few hair strands on your head, it's probably not advisable to get triple color processes (i.e. to be blond) 4) Make nice, constructive suggestions. A nasty client may intimidate the student and perhaps influence the outcome of your haircut ! 5) Relax! and enjoy the kind treatment of the (usually) outgoing, chatty, eager to learn stylists! They give FANTASTIC ( dare I say miraculous because they scamper my headaches away!) scalp massages during shampoos, and weather-defying blowdry's! Lastly, it is a business, and a very good one at that. You can't find service of that calibre anywhere in NYC at those prices! Especially using the Earth-friendly and brilliant products of Aveda! It's totally a win-win. You're hair and wallet will be VERY happy! =D Pros: Professional, very friendly, close attention to client needs Cons: takes a bit more time since stylists are still learning! more

ATTITUDE of Staff AND MANAGEMENT!!! 5/26/2010

PEOPLE - YOU DO NOT WANT TO GO TO THIS SCHOOL!!! IF YOU WANT TO KEEP YOUR HAIR AND EMOTIONS INTACT!!!! ESPECIALLY BLONDES - KEEP GOING TO A GOOD SALON OR YOUR TRUSTED HAIRSTYLIST AND YES, PAYING MORE MONEY BUT YOU WON'T HAVE YOUR HAIR SERIOUSLY MESSED UP!!! I recently went to Carsten Institute to have root touch-up only. I ended up with severely damaged hair - my hair is falling, breaking and severely dry because their senior and best student triple processed my hair!!! Manager, Gloria offered to give 3 deep treatments, but their RECEPTIONIST'S ATTITUDE and BEHAVIOR was SO HORRENDOUS that I eventually changed my mind to go there again!!! She DID NOT WANT AND DID NOT MAKE AN APPOINTMENT by ignoring me and giving me orders like ""GO, have a seat!"". Nobody tells me what I should or should not do. She CLEARLY DOES NOT BELONG IN THAT POSITION. She called another Russian woman, who too, had the same rotten attitude. Management, including the director of the school herself, covered her staff up and made it clear that she did not care and that she was going to keep those employees because ""everybody is happy with them."" By reading previous reviews it is clear to me that a LOT OF PEOPLE HAD A PROBLEM WITH THAT SAME RECEPTIONIST AND THEIR OBNOXIOUS STAFF!!! All she offered me was to refund my money and advised me to go to salons to do treatments with that refunded $50. Which salon will do treatments for $50? Has anyone heard something this absurd? I will never EVER go to this place again and would highly recommend to anyone not to use their services. Clue: They have NO services to offer. However, they can certainly give you ROTTEN ATTITUDE, ATTACK YOU, AND LAST BUT NOT LEAST, MAKE SURE YOU GO TO THEIR SCHOOL WITH FULL HEAD OF HAIR AND WALK OUT OF IT WITH NONE!!! P.S. Director did not want me to write a review even fearing that her business is going to hurt. It's OK for them to hurt you, but it's NOT OK for you to share your horrible experience with the rest of the world. PEOPLE, BE CAREFUL OF THIS SCHOOL. GO TO SOME OTHER SCHOOL OR HAVE YOUR HAIR DONE ELSEWHERE. Cons: Everything more

So satisfied!!!! 5/6/2010

I went to Carsten today with a scruffy ponytail and left with a Heidi Klum shag bob and it looks great! In addition the customer service by the entire staff was superb. My stylist Alexis recently graduated and she did my hair because all the students had a meeting. Alexis was very friendly, personable and extremely skilled! All I did was show her a black and white picture and she manifested it perfectly. I will be back again and plan to refer a few friends. Alexis you rock! more

Loving It!!! 5/6/2010

An amazing $50+ cut and color experience. Just like the other reviews said, you call for an appt. Once you get there pay for the service and be ready to tip in cash. My appt was at 830am and started after a 5 minute wait. Megan did my cut and color and complimentary manicure. She seemed nervous at first but was engaging and professional a lil while after. She asked me what I wanted in terms of cut and color then made her own suggestion. She drew the sectioning and cut technique and sought the approval of one of the senior stylists. She also discussed the color process with her mentor. Throughout the cut and color, the senior stylists walked around and examined what was being done to my hair and with Megan, they only had a few sections to correct in terms of cut...to think she was 19yrs old! :) The only thing I'm not jumping up and down abt is the manicure bec it was sloppy, probably bec she had an exam to rush off too. But hey, it didn't ruin the experience since I was there for a new do and not my nails. I was so happy with my experience that I got her nbr so she could give me a retouch when she graduates in May. more

Thanks for my daughter's education 11/8/2009

Thanks Carsten Aveda Team for everything you did for my daughter she went to your Institute to learn about hair color but your school is more than a beauty school. Pros: fantastic place,great education, excelent supervision more

Thank you Carsten 7/16/2009

I'm a transfer student that went to carsten with the goal of finishing beauty school but wat I left with was more then 1000 hours completed. I really felt that I learned so many things that I probably would have never learned anywhere else like the french cutting technique taught by carsten himself which is an honor to work with someone hand to hand that is so talented and exprienced. You aslo learn how to mix color from scratch which is an amazing experience. I went into the institute as a lost person trying to find her path in the hair industry and was able to acomplish not only find myself but I was taught what it took get started with the help of some really great teacher who are not just there to teach but to listen and learn from you as much as you learn from them. Even when you get frustrated and are ready to give up they push you and help you overcome those issues. I miss them so much. There is so many more great things I could say about this school but I don't city srearch have enough space. So thank you carsten for helping me find my way. Graduate of May 2009 more

Appointments 5/6/2009

I've been to the school for a cut before and had a great experience. My second time, I mistakenly went to the salon instead of the school and had a cut done by a teacher, who decided what she wanted to do, and how. I was stuck with a lop-sided haircut for months. Pros: Availability Cons: Attitude by the appointment maker more

amazing cut and color 4/23/2009

i came here recently for a full head of highlights and a cut and it turned out so, so well. my hair was an absolute freaking mess and omar, my stylist, fixed all the major problem points: lowlights and ashier highlights to even out the orange / yellow tones in my hair, and trimmed the layers to get rid of the dryness. really can't recommend this salon enough!! Pros: inexpensive, v attentive stylists more

French Haircutting Techniques performed by Prof. Students 4/19/2009

I recently went with a friend to Carsten Aveda Institute and had the best experience of my life. I was considering getting a haircut and color done but could not decide what I wanted. The student assigned provided me with an updated cut and color. Wow is all that I can say. I met with two instructors since they are soooo busy attending to ALL incoming clients. Everyone gets the same level of attention and a customized look according to your face shape, skin tone, etc.. :) The instructors approved what the student recommended and it was all a success. I've gone to high end salons and paid a lot for my cuts and color and Carsten Aveda Institute provided me with quality haircolor and cut). I would highly recommend this place to anyone. Pros: Best Services for the Price, Quality Cuts/Color more

Brandy is Fab!!!!! 4/8/2009

Brandy is going to graduate soon --but if you can get an appointment with her in the next week I would highly reccomend her. Pros: great Job Cons: can take a bit of time more

4 hours that change my style and color Thanks Andrew 2/1/2009

I made the appointment because my friend Lisa recommend me this School she likes the services and the price. Pros: great people skills, natural products Cons: music more

collection of tools 7/18/2008

It's a looong story, and the bulk of my experience was bad, but I should mention that the student who did my hair did a wonderful job: she was patient, asked the right questions, and gave me a blow-out after (I had highlights done). I'll never go back, though, nor will I recommend it to anyone else. The Aveda people did not want to help. Couldn't? Perhaps it's a lack of ability to com-mu-ni-cate? I was COMPLETELY floored by the lack of communication skills and the inability to assist a paying customer (yeah, it's super inexpensive, but aren't courtesy and listening skills part of being a professional???). I have never written one of these things before, I'm usually pretty forgiving of any kind of poor service (It happens! That's fine! People have bad days. I get irritated but usually it's over within a few minutes--plus, usually it's one person who can't seem to get it together, but this time I was surrounded by complete and utter uselessness. I felt like I was in the Twilight Zone). Carsten Institute is a big, fat toolbox. I never, ever think people should be fired--I now have a list. Go down to the Aveda Institute on Spring St. instead. Pros: you might get lucky and get a great color or cut Cons: the service is so bad you feel like poking your eyes out more

services for bargain 6/28/2008

I have used the school since it first opened, and have almost always been very happy. Don't forget these people are students, sometimes you get a newbie, and other times you get a seasoned student ready to graduate, but I have always felt the students and staff have tried to make me happy. more

Great deal for less 6/28/2008

I had a highlights and a facial and it was wonderful. the price was right and I felt like I spent the afternoon taking care of myself....Thank you very much to the Carsten Staff and Students... more
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Editorial

  • Aveda professional beauty-training site focuses on French haircutting techniques and is located in a stylish, high-end salon.

  • 4/27/2005 Provided by Citysearch

Additional information

  • Hours:

    Mon 12:00 PM-10:00 PM,Tue-Fri 8:00 AM-10:00 PM,Sat 8:00 AM-4:30 PM,Sun Closed
  • Payments:

    American Express, Master Card, Visa
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