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Carpet King Inc - 3 Reviews - 16961 Gale Ave, Hacienda Heights, CA - Flooring Contractors Reviews - Phone (626) 820-0550

Carpet King Inc

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16961 Gale Ave
Hacienda Heights, CA 91745
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(626) 820-0550
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Main categories:

Floors , Carpets , Flooring Contractors

Related categories:

Home & Garden

Reviews

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Best

my experience with Carpet King has been one of the best companies I ever worked with.\r I decided to buy carpets for my new home. I found their Ad on the newspaper and I just wal...

Worst

Carpet King should install/sell carpets ONLY. The sales rep Sam tried to sell us hardwood floor and lied to us about the floor is real solid wood and it turns out to be lamina...

Editorial review from Citysearch 8/6/2012

We got some carpets on sale, looks similar to what we had in our old house. The guy we work with was great, until they got paid, and the carpet looks beautiful until all carpet is installed. Later on, we found out that just having water drip on the carpet changes the beige color to blueish gray. And NEVER comes off. Even professional carpet cleaner tells us it wont come off. You would think that professional carpet (expert) would know if the carpet stains or not. All they want is just sell, sell, sell. They have no idea what we have to deal with when the quality is so bad and having to reinstall new carpets and buy new carpets again. On the other hand, I'm sure they do know, but they just don't care. Quality SUCKS!!!! I haven't even paid off the bill for the carpet and now I have to re-do the carpet in every single room! So the guy that we thought was great to work with has lied to us about the quality of the carpets and won't help us in any way...so no, quality SUCKS, service SUCKS, company SUCKS!!!!! more

Avoid Carpet King! 7/21/2011

Carpet King should install/sell carpets ONLY. The sales rep Sam tried to sell us hardwood floor and lied to us about the floor is real solid wood and it turns out to be laminate wood. They also is completely inexperienced in installing tiles and now our tiles cracked in just 18 months after installations. They do not try to fix the problems that they created and just give excuses like most contractors. Stay away from them and you can consider them for carpet only (however, given their poor biz practice, I would avoid them for carpet as well). more

really cheap carpet! 7/31/2008

my experience with Carpet King has been one of the best companies I ever worked with.\r I decided to buy carpets for my new home. I found their Ad on the newspaper and I just walked in.\r One really nice saleperson named Bill Zhao walked up to me and asked if I needed help. After we for awhile, he give me a great deal and told me that the carpets can be installed the next day. Next day, the installers came on time and the sales was there during the entire job to watch over the installation.\r By afternoon, everything was done, though there was a dent in a carpet corner, bill said he would replace that part for free. I was really happy. After 2 weeks or so, he even called back to check to see if I was satisfied with my carpet and send me a thank you card.\r My experience there was A+++ so go there and definitely ask for Bill. I believe he and another sale are the only ones that are really dedicated to their job and giving their customer great satisfaction prices and services. HIGHLY RECOMMENDED! Pros: great carpet, cheap price Cons: none! more

Poor Service- Carpet King 3/18/2008

I recently had Carpet King to installed carpet in my home. The sales Allen told me it would be finished in one day. The total price is $1,600, he wanted me to pay $1,280 and the $320 pay after the job was done. I was so stupid and I paied. Feb. 24, 2008 the job was started. In the afternoon I received a call and was told that the job was fininshed. I was so happy and went to the house. All the doors at carpet area could not open. The molding was broken in some areas and the paint came off. Then the sales came and claimed that it never happened before. In order to save money he told the carpet guy cut all inside doors without even measure and claimed that the furniture wiould cover the damaged molding. Then he scheduled a carpenter to fix two outside doors. When the carpenter came he cut the doors and put two plastice belt on the door and that was it. I had hard time to open and close door. I complained to main office, the guy Wyne challenged me if the contract including fix doors? So I said okay see you in court. Finally they agreed to pay $150 to fix the doors and they would send the carpet guy to fix the carpet. Unfortunately after the carpet guy fix the carpet at door side the carpet on the wall side came out. When I called Alen he either did not answer my call or told me he did not know when the carpet guy could come to do that 10 minutes job after I had waited a whole week. He did not want to do anything about the molding either. He always said that he could do nothing and did not push him. What kind of service, Carpet King? more
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Additional information

  • Neighborhoods:

    Hacienda La Puente
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