My experience having repairs done at this shop was of the poorest nature possible. The work was sub-par, and my attempts to discuss any concerns were met with attack from the shop! Mgr Mike Dotsie was verbally and physically abusive! He tried to extort more than my insurance deductible from me to release my car all while calling me "a crook, a thief, and a liar", and in the end gave me no apology. It took me getting my insurance representative on the phone with him to have my car released. His foul language and threatening mannerisms were the worst I've seen from any so called respectable business representative. I am disabled and he tried to force my keys for my car out of my hands. I felt under fear of bodily harm to hand them over to him at the time, from which he chose to impound my car. He then tried to play dumb while talking to my insurance representative, and again offered no apology, and neither did the owner Leo Caron whom witnessed this Mgr's actions! This shop is the worst!