Sorry to read all these other bad reviews... Not sure what's up with all that..but I've been coming to this location for many years. This spa is one of the best places for massages, skincare and nails. If this is such a bad place for haircare, I'd like to know why all these years Carol G;s has been able to operate and has a high clientel and repeat customers?!! I know, because I am here all the time and see many of the same customers. No place is perfect-- so, before you go to a salon that never has any bad review, ask yourself why and just who is writing all those good reviews!
Finally, the front desk staff are the ones who book the appts. They do have a tendency to overbook the staff. If this happens all the time with your stylist, speak to Carol G and let her know. Also let your stylist know-tell her and let her know why you aren't happy. No tip? She'll understand. Money talks!!!
Pros: Easy parking, quiet and relaxing spa/massage rooms,
Cons: A bit noisy at times, front desk tends to overbook appts, need separate area for nailcare