Good: Very knowledgeable, clean installation and a great install team. These guys knew what they were doing and did it on time and at a great price. Bad: Nothing really - they're great!. Improvements: They didn't wear the booties or white gloves - but I don't really care about that stuff - I care about the best value and quality products - which they used - we got a Rheem 13 Seer system. Other: We compared prices and offerings from 4 different contractors and we liked Carini Heating and Air the best. I happy we did!.